Krish
Order number 38764
Order number 38764 I placed an order with you on the 20th May, and after reading trustpilot I decided to cancel my order which I did by emailing you on the 21st May.Your customer service team replied back asking me why, so I gave my reasons and even after these emails you still decided to dispatch the items when I clearly stated in my email to cancel the order. I would like a full refund of the items and I will refuse the delivery when it arrives.If I don’t here back I will be contacting my bank .
Response from ShapelyMay 23, 2023
Hi Krishna, I hear you. Let's sort it out. I already refunded your order, please allow 3-5 business days for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase. Should there be anything we may further do to help make your experience better, please let us know. Yours Truly, Shapely Team 💖


