ShapelyReviews of shapelyco.com

I have ordered from here and so far it has been 8 days and I have not received the product. I decided to check trust pilot just now to see if the company are reputable and it seems that there are various issues with the clothing and the company! I wish I had known this prior to ordering and I’d have gone elsewhere. If my product doesn’t arrive in the next 7 days it looks like I can kiss goodbye to my money as I can now see that refunds are not offered. Which can I add is absolutely disgusting. I chose 3 stars due to no refund policy and the fact my item has taken 8 days to be delivered despite me paying extra delivery charges. My review is not based on the product IF my product comes and somehow is of good quality then I will leave another review but for now I don’t hold much hope that I’m going to receive a decent product, or even receive anything at all.

Please do not buy from this company. The bodysuits are ill fitting and are poorly made. They state they will not provide refunds due to “hygiene” but will still accept returns for store credit or replacements. How does that make sense? What does hygiene have to do with it if they’re still accepting the item back? It’s not about hygiene - it’s about scamming people with a cheap product and keeping the money. I will have no use with another cheaply made item from your company and want my money back. I wish I had checked the reviews first. (Order #39046).

Shapely is actually fab! I purchased 2 bodysuits but they were too long & the really lovely customer service staff were very helpful in recommending sizing & helped with an exchange. More than happy to purchase again!

Do not order from this company! My parcel never arrived and they make getting a refund impossible. I have gone to my bank. Awful.

I ordered 2 body shapewear on 4th June and afterwards saw the trustpilot reviews and got scared so emailed to cancel my order immediately, so couple of minutes after ordering I emailed the customer service agent Sofia that I would like a full refund. I was offered a further 30% discount on my order and it was put on hold till i emailed back. The team offered the discount so that I give it a go but I chose to cancel instead and Sofia was quick with her response and refunded me in full. This was very much appreciated and would say that shapely has an amazing customer service! Xx

Great bodysuit 👍🏻 love it!

Order #38541 was completely different place than advertised. The items don’t match the bodysuit is ribbed unlike the original images they are sized completely wrong. I better get a refund before I raise hell.

Size of the product does not fit the size of the normal human body. By what I have received, their products can only fit someone with extremely long torso, otherwise it will not fit you. Also, there is no refunds, their website says it’s because they are small business, but they said it’s due to hygienic reasons, though they will give you store credit so I can’t really understand how it has anything to do with hygiene.