ShapelyWe specialise in figure sculpting, ultra comfortable shapewear!
Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
645 approved reviews, newest moderated first
Clare A.
Poor quality, doesn't fit well, poor packaging and when I wanted to return they do not have a returns policy on their offers Do not buy from this company. it's just a money making scam.
Response from ShapelyMay 16, 2023
Hi Clare, Thanks for reaching out and we're really sorry if you feel that way. Rest assured that we will look into this. Please send us an email at [email protected] so we could talk and provide a resolution. Yours, Shapely Team
SJJ
Absolute scam - do not buy from this company. Poor quality, poor fitting and even though it statesthey offer a refund, they do not!
Response from ShapelyMay 16, 2023
Hi SJJ, Thanks for reaching out and we're really sorry if you feel that way. Rest assured that we will look into this. Please send us an email at [email protected] so we could talk and provide a resolution. Yours, Shapely Team
Karen R.
I don’t love product, but customer service was good.
Response from ShapelyMay 16, 2023
Hi Karen, You are awesome! Thank you so much for your feedback. We really appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖
Nour
The quality of the body suits is very good. Their customer service is great.
Response from ShapelyMay 16, 2023
Hi Nour, You are awesome! Thank you so much for your feedback. We really appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖
Elleni D.
I received the order in the time expected. It was slightly on the larger side but customer service was really helpful and processed a replacement in the size down as soon as I emailed .. looking forward to trying the new sizes and couldn’t ask for better service. 😊
Response from ShapelyMay 16, 2023
Hi Elleni, You are awesome! Thank you so much for your feedback. We really appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖
Maryann M.
I received my goods which weren’t up to standard I contacted customer services and within the hour they had ordered me a replacement.
Response from ShapelyMay 16, 2023
Hi Maryann, You are awesome! Thank you so much for your feedback. We really appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖
Resolutions T.
It took over a month to get my items, I received the items in April whereas I was supposed to get them in 7-10 days, the customer services was not helpful, all they said was the address was unknown although this address has been around for years. I had to give my address more than twice and I had to continue to get in touch by email and chat as there was no number to call, so had to wait for them to get back to me.
Response from ShapelyMay 16, 2023
Hi there, Thanks for reaching out and we're really sorry if you feel that way. Rest assured that we will look into this. Please send us an email at [email protected] so we could talk and provide a resolution. Yours, Shapely Team
Ellena
Not only are the products great, but the team are amazing - very friendly, efficient, and seem to genuinely care about the customer experience. Would definitely recommend!
Response from ShapelyMay 16, 2023
Hi Ellena, You are awesome! Thank you so much for your feedback. We really appreciate it! If you need anything, we're just an email away :) Yours Truly, Shapely Team 💖