ShapelyReviews of shapelyco.com

Response from ShapelyJan 3, 2024

Hello Samantha - We sincerely apologize for any disappointment you've experienced with your recent purchase. Your feedback is invaluable to us, and we genuinely regret that the item did not meet your expectations. To address this issue promptly, we would appreciate the opportunity to gather more information about your purchase. Could you please share your order details or reach out to our customer service team at [email protected]? We want to better understand the specifics of your situation and work towards finding a satisfactory resolution. Yours Truly, Shapely Team

Response from ShapelyJan 3, 2024

Hello Shelley - Thank you for taking the time to share your experience with Shapely. We're delighted to hear that despite the initial sizing hiccup, our customer service team was able to assist you promptly and to your satisfaction. It's fantastic to know that you found the shapewear effective and comfortable during your recent holiday. We always strive to provide products that not only meet our customers' expectations but also exceed them. :) If you need anything, we're just a message away! Yours Truly, Shapely Team

Response from ShapelyJan 3, 2024

Hello Louisa - Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your entire experience was hassle-free, easy, and simple to follow. Our team works hard to provide a seamless and enjoyable process for our customers, and it's always rewarding to receive feedback like yours. Yours Truly, Shapely Team

Response from ShapelyJan 3, 2024

Hello Amanda - Thank you so much for taking the time to share your experience with Shapely! We're thrilled to hear that you find our products comfortable and that our team was able to assist you in finding the perfect fit. We truly appreciate your feedback regarding sizing, and we apologize for any inconvenience you initially faced. It's fantastic that our team was able to guide you towards the medium size, providing you with the perfect fit to enhance your silhouette. We understand the importance of feeling confident and comfortable in your shapewear, and we're delighted to know that our products meet your expectations. If you need additional help, we're just a message away :) Yours Truly, Shapely Team

Response from ShapelyJan 3, 2024

Hello Ama - Thank you so much for taking the time to share your positive experience with Shapely! We're delighted to hear that you received your order promptly and were pleasantly surprised by the speed of delivery. It's fantastic to know that our customer service team was able to assist you effectively when you reached out about exchanging for a smaller size. Thank you for recommending Shapely's products and our customer service to your friends! Your positive feedback motivates us to continue delivering the best service possible. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We truly value your business and look forward to serving you again in the future. Yours Truly, Shapely Team

Response from ShapelyJan 3, 2024

Hello Nazia - Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you experienced great customer service and that our team at Shapely could assist you with exchanging your bodysuit for a better fit. :) If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We truly value your business and look forward to serving you again in the future. Yours Truly, Shapely Team

Response from ShapelyJan 3, 2024

Hello Alison - Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your ordering process was seamless and that you received your product promptly. Your feedback is truly valuable to us, and it motivates our team to continue delivering exceptional service and products. If you ever have any more feedback or suggestions, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future. Thank you once again for choosing us! Yours Truly, Shapely Team