Claire M.
Terrible customer service…
Ordered 2 sizes as wasn’t sure which would fit and as the website said it was easy returns. Contacted them about returning the one size and was happy to have store credit but when I asked how to actually go about the return I had no response. That was 4 days ago. The online chat is useless,I only had the automated reply. Don be a sucker like me and order from them. I hope more people search reviews for this company before they order!
Response from ShapelyFeb 29, 2024
Hi Claire, We received your feedback and we want to make it up to you. I can see here that we already responded to your inquiry and provided the return instructions. Kindly send us an email again and provide the return tracking details and we will assist you further.


