customer
Shapely customer service not as helpful as advertised
I wasn’t happy with the product, didn’t do what it said it would. I returned for a refund 19/4, followed their instructions and paid for tracked postage. They received the return a couple of days later. I have sent 4 emails about my refund and been completely ignored. Will give them a couple more weeks then may have to consider what action to take to get my money back.
Response from ShapelyJun 4, 2024
Hi there, Sorry to hear that. Would you mind providing your information or sending us an email again so we can better assist you? I look forward to your response.


