ShapelyWe specialise in figure sculpting, ultra comfortable shapewear!
Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
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Excellent
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Excellent
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645 approved reviews, newest moderated first
Deadra R.
This is the worst experience I will never get anything else from this company…total waste of money wish I had of read the reviews first could have saved myself the Trouble. Don’t Buy!!
Response from ShapelyNov 5, 2024
Hi Deadra, So sorry you felt that way. Would you mind providing your information or sending us an email so we can better assist you? I look forward to your response.
Louise D.
Do not believe the hype these do not work. And even though it's says free shipping and returns you can't get a refund and have to pay for postage for exchange.
Response from ShapelyNov 5, 2024
Hi Louise, Sorry to hear that. Would you mind providing your information or sending us an email so we can better assist you? I look forward to your response.
michele G.
I haven't received my product in over a month despite their claim that the product will reach my door between 5 - 10 days! I'm sorry I purchased. At this point, I'm not sure if I will ever receive it.
Response from ShapelyNov 5, 2024
Hi Michele, Sorry to keep you waiting. Would you mind providing your information or sending us an email so we can better assist you? I look forward to your response.
Algernon C.
I order a 34H size bra for my wife, and a 38H was sent. When I first reach out to get an exchange, I was told the sale was final and it couldn't be returned. When I reached our again, I was told that the bra sizes in China are not the same as the U.S. I then asked how is it sized in China. That was two weeks ago, I'm still waiting on a response.
Response from ShapelyNov 5, 2024
Hi Algernon, Sorry to hear about what happened. Please know that we do not have bras aside from our strapless bra. Kindly send us an email to check if these items are from us.
Christina F.
I ordered one size, but received the wrong size. It was way too large. I followed the return process. First I was toldto wait for the shipment before returning. Theni sent proof of receiving the item. Now I received the response that since it's a bra it can't be returned. Sounds ridiculous to me.
Kay R.
They would have gotten a zero star if that was possible. Be aware of companies that say "no refund or exchanges" they are aware of the product’s poor quality.
Conchita O.
Don’t buy these Bras the will not return or exchange bras for different size even though the website says easy returns. Poor customer service. See below. Thank you for contacting us. We regret to inform you that we cannot provide a refund for your order, as the items were shipped correctly. Due to the nature of the product, which is an undergarment, we are only able to offer refunds for orders that arrive damaged. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions or need assistance, please feel free to reach out to us. Best Regards,
Aleatha W.
I received my order and couldn't wait...didn't disappoint! I highly recommend this product because it truly did what it advertised...rid that back fat!! I'm not top heavy, but guess what when I put this bra on everything, and I mean everything went into place! What also impressed me was the comfort, able to wear all day without readjusting.