ShapelyReviews of shapelyco.com

This is a scam. I am convinced. Its been 3 months and no packaged arrived. I log calls and all I get is a response that says they will pick up my ticket.

Absolutely terrible experience. I ordered two bras, they don't fit and are poorly made. All you can do is email a generic address to "start a return". I emailed back and forth for over a month, I sent them pictures of the product. One wasn't even opened. I finally got some "resolution", they started they would not do anything as the items were delivered and undamaged and offered me 20% off my next order. Do NOT give these people your money. This is a trash company.

I ordered 4 bras (3 regular and 1 strapless). They did not fit correctly and I attempted to return. Their policy is NO RETURNS. The strapless was not even the size that I had ordered. They wanted to give me a discount on another order... Really? They were really polite in their emails, but that didn't help that I had $80 of worthless bras!

Super bummed about these bras. They look like torpedo bras from the 50’s I don’t k ow any woman who wants that. I opened them and within 10 minutes of receiving the package emailed for a refund. I received a reply saying “we sent the correct size we don’t offer refunds”

Never got my order! Please don’t waste your money

I ordered 10/14, received it 11/01. The return policy is 14 days. The band fits perfect but the cup size is WAY off, it’s far too large. I submitted an inquiry on 11/02 asking to initiate a return. A response was not received. A follow up requesting a response was sent and then I got a response. Long story short they gave me 20% my next order and I cant return it because it isn't damaged. The 14 day policy makes it impossible to return because it wasn't received get it until that time had lapsed.

If you like to wait forever then this is your company. It has been over 2 weeks and the tracking they provided says they still haven't even received the items to ship!

Placed an order on the 29th of October and I have still not received it to date (11 December 2024). Sent 2 follow up emails however I have not received a status of my order, simply an apology and that an urgent follow up will be sent to the shipper. Is this a scam, absolutely disappointed with the service.