ShapelyReviews of shapelyco.com

The customer service is horrible. I ordered 2 bras and they didn’t fit, customer service said they didn’t give refunds. Your website clearly says you do. The. They offered to give me a different size and I said no. They then suggested I give them to someone less fortunate. They are obviously living in a different time for some not to want their money back if something don’t fit. Refunds After we receive and inspect the returned item, we will process your return. Please allow at least seven (7) days from the receipt of your item for processing. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. You will be notified via email once your return has been processed.

I don't want to even give them 1 star. I ordered 2 bras. One bra that arrived was the wrong size. They wouldn't let me exchange it and would not refund me. They said I ordered that size and forwarded a fake copy of an invoice. I check these things 2 and 3 times before I hit the send button. I suggest that everyone take screenshots of invoices to any company in the future. .Shapedly is a complete scam.

Not impressed at all90 bucks later. The order wasn't on time as promised. I reached out to the company and miraculous the order showed up 3 days later. The material is cheaply made. I was going to return but in their policy it says only store credit..why would I want another garment I'm already not impressed with. Take your money somewhere else.

Terrible decision. The fit was completely different that expected so I asked for a return/refund because it wasn’t fitting good. After 5 emails that started out YES you can get a refund after sending pics of the bras to make sure they were unused and in original packaging they ended with NO. The refund is only allowed if it’s damaged. Worst mistake I ever made and the customer service is horrendous. DO NOT BUY

This company is a complete SCAM. Do not purchase anything from them. The “shapewear” I ordered is so thin that it is seethrough and provides zero support. The bra is the worst bra I’ve ever owned. Incredibly ill fitting and uncomfortable, the band curls around the bottom and it’s completely unwearable. Took over 2 weeks to receive my items. When trying to return the items, customer support is completely silent. Zero emails back from them and there no number to call and speak to a person. I’m out a lot of money with a product I can’t use. So disappointing and gross feeling to be scammed like this.

Rate 31/2 stars I have received my bras within 2 weeks ordered of January 23 received them on February 8 I ordered a 34H the bras DO NOT hold the boobies in the bras there are spillage so have to readjust the boobs at times sadly, but the bra does work wonderfully with NO back rolls. Supports the back not so much the boobs. The bra size is pretty accurate no issues with the sizing.

I ordered two bras and they do not fit at all. I immediately tried to start the return process and at this point I’m about to give up. I was getting the runaround, like getting asked to send pictures. This is not necessary, they are just stalling. Now that I sent pictures I can’t get a response. It’s been a couple of weeks since I started the process of trying to make a return and I’ve not gotten one step closer. This is nothing but a scam.

If I could give them negative numbers I would. I received my order wrong size. No refund so I agreed to an exchange. I sent them back the bras. I paid for shipping and now they want me to pay for them to ship the new ones. I've given them enough money. It has been over 4 months. Do not trust this company!!!!!!!!!