Shake Shack is an American fast casual restaurant chain based in New York City.
Shake Shack (shakeshack.com) has 215 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingGeneral Restaurants · New York City, New York
Excellent
General Restaurants · Brooklyn, New York
Excellent
General Restaurants · Long Island City, New York
Great
General Restaurants · New York, New York
New
215 approved reviews, newest moderated first
Jenna H.
1 Avacado bacon burger and 1 chocolate shake costing me $17 is insane. I went to give it a try, but thought maybe I'd get fries as a side with my burger. My little burger is in a big paper bag which also looks like a waste. The taste was great, but I can't look past the price to go again.
Reuben A.
Food came relatively fast. As soon as i took my first bite of the burger my body was already halfway in heaven. The best food ive ever eaten.Bless whoever made that gracious food. Ill be back next week
James
£21 for a tasteless chicken burger and fries. What a joke. Staff walk around constantly bothering you to write reviews, well here it is: terrible food, not left in peace to eat it, an absolute rip off, avoid!
Customer S.
Total rip off !! Went to see a show in London afterwards my daughter wanted to go to shake shack in Victoria for a burger well what can I say over hyped and over priced I had 6 chicken nuggets which were tepid and tasteless. Some chipotle crinkle cut chips which were awful. Cost £32 which I could have had a better meal at Mac Donald’s. Don’t waste your money will definitely not go to a shake shake ever again !! Also there toilets should come with government health warning. 🤢🤮
Lakeisha T.
I LIKE TEAM MEMBER YASHICA THANK YOU SO MUCH!
Giuseppe
I went to Shake Shack on Argyll Street. Never again!! 1. When ordering on a touch screen they wanted address, phone, number email!!! I only wanted a cheeseburger so skipped the data and paid. A font 2 receipt on the screen confirmed my order with a 6 digit number which I onbiously did not record 2. Went to the counter and my order was not there. Showed the bank transaction, They called the manager. 10 minutes later I get a cheeseburger the size of McDonalds, just 7x more expensive £8.95 for a patty, cheese and bun...no sauce, nothing!! 3. Returned to the counter asking why the pictures showed lettuce/tomatoes/sauce/ect...I was told, you asked for a cheeseburger!!! Luckily the manager was smart enough to change it Overall, 10 minutes to get a cheeseburger the size & quality of McDonalds just 6x more expensive.
Eodie N.
🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶
SMc
I don’t write reviews. This was hands down the worst food and fast food both my friend and I have ever had. Burgers, fries, ordering, delivery everything was vile. Shake shack Oxford