SesameReviews of sesamecare.com

trash company i waited around for an hour they never showed up.

I am going through withdrawals from the antidepressant Effexor If you don’t know anything about it, let me say it’s rough. I switching Drs.and I thought I could just hang on, but my appointment isn’t for two weeks. Anyway I booked and paid for the call today at 5:00 I sat waiting from 4:50 until 6:30 I was so in need, but she never came through. Someone called intending to hurry me up, but I was there. And I can’t get a hold of anyone in the company that cares. The one person that did send me a message said I’m real sorry but your provider was there. If she was I could neither see or hear her. So no one wants to help, no one cares Send us an email and we will answer it in the order it’s comes in. Which is pretty stupid on the companies side. If it didn’t work this time, with me doing exactly what they told me to, how and why would I ever try it again. So at this point I guess they will simply keep me money, and too bad for me. Terrible Terrible Customer Service!!!!

Provider refused to call in an antibiotic for my sinus infection, stating that you do not treat chronic sinus infections with antibiotics! I explained that I have severe mold/pollen and dust allergies, plus nasal sinus cavities that do not drain properly, which was discovered by my ENT/Allergist doing specialized imaging as he could not understand why I get so many sinus infections! I also explain to the provider that I use nasal washes, prescription allergy medication and nasal spray daily as preventative measures against developing a sinus infection. I asked her how my sinus infection was to be treated, but she had no answer. I told her that I have NEVER, in 26 years, had a doctor or ENT not prescribe both antibiotics and prednisone when I get a sinus infection. In addition, she refused to prescribed my blood pressure medication that I am currently out of! I want a REFUND! AWFUL EXPERIENCE! I will never use this service again!

This company is a scam. It charged me 30 for a consult. Right before consult, it said doctor wants to raise price to 60. Out of principle, I cancelled. Worst case of bait and switch. Dishonest. i still havent gotten my 30 back. Now I have to go through the whole credit card grievance. All after adding all kinds of personal information, setting up an account, etc. completely dishonest company.

Wow. I am in between health insurance plans as a student and was in need of some quick help with a common women’s health issue and was helped so quickly and for such an affordable price compared to CVS minute clinic and other virtual providers. I will definitely recommend this to friends in need of a quick fix.

I would give zero stars if I could. Booking was simple and I was happy to see that we could get a visit for my daughter within two hours so we could avoid an in-person visit while traveling away from our local provider. The Sesame provider never showed up and customer service said that they asked the provider to follow-up and if they didn't in 24 hours, we would then get a refund. What a joke! Urgent care? Nope. We could have booked another provider and should have. Now four hours later, we are starting over or headed into a in person visit amidst COVID cases. First time customer and last time user. Beware!

They don't know what they are doing prescribed eye drops for sinus infection after first doc put me on antibiotic for skin infection, they purposely order wrong med so you will keep paying .RN 36 years don't use them

I had used Sesame before and i had no problems getting my script sent to my local pharmacy. I had told the doctor that the next month i would reach out again to get more script refilled.. So next month comes and i told him that it would be cheaper that i get it thru the sesame rx.. So they sent my first script to my local pharmacy with no problem but the other scripts was not in the profile i created.. I called and emailed and they told me that there was a duplicate name and email and they wasnt able to do it thru the rx and they would have to send it to my local pharmacy… it’s been 7 hours and they haven’t sent anything the pharmacy and i dont have any pills left.. Now i can understand if your in the business of something else but your in the healthcare business and as such you have a moral obligation to get these medications to consumers at ALL COSTS!!! At the end of the day it all falls on sesame for them failing a customer and basically being a bunch of crappy human beings and not make this matter as urgent as possible.. its all about the bottom line for them until this becomes a legal issue where if i hired a lawyer their tone would be different.. now I’m stuck with no pills and for a guy who has high cholesterol and type 2 diabetes wouldn’t you think this situation would be resolved within an hr.. Where’s the supervisor who oversees this?? Where is the customer service who needs to be held accountable for risking someone life because living the office life is more important?? This is where my header comes in.. No morals and no decent human beings who give a crap about me… please don’t use this service if you have a serious medical issue like me because you may die or end up in the hospital by the time you get your scripts and finally show some respect to the consumer because they pay your bills and not the company.. dont get it twisted!!!