SesameOur mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
Sesame (sesamecare.com) has 4,158 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,158 approved reviews, newest moderated first
Sam S.
Paid 30 dollars. Waited for the doctor for an hour no call email nothing. Trash
Response from SesameDec 20, 2021
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
Scott
Helpful, particularly for someone with no prescription insurance
Response from SesameJan 3, 2022
Thank you for your feedback! We appreciate it!
Marlina J.
Negative star would be appropriate. THIS service is a SCAM. Needed simple antibiotic for tooth infection & provider indicated I should see a Dentist. SCAM SCAM...have requested refund. Happy I received refund which was appropriate. Recommend WebDoctors.com...immediate response & prescription received within 15 minutes!
Response from SesameDec 17, 2021
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
Julie L.
What a JOKE!!! scammers - complete and total scammers - they say this is for people without healthcare coverage to have access to non schedule drug prescriptions... I just called was told to use over the counter drugs for sciatica, restless leg syndrome and arthritis. I know what works and what doesn't work. After letting her know what does work she said they would not prescribe them. I know all about over the counter medication and it doesn't work for me. Thank you for stealing my money I really appreciate it! I could have gotten this advise for free from my pharmacist! You use people's desperation for your monetary gain!
Response from SesameDec 14, 2021
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
Sarah S.
Doctor was a no-show. Waited 30 minutes after scheduled appointment time. Support was unavailable and routed me to book another paid session. I think it might be a scam or poorly managed platform.
Response from SesameDec 13, 2021
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
customer
She was a excellent Dr. Very fast. Took my appointment 2 hours before. I didn't have to wait.
Response from SesameDec 13, 2021
Thanks so much for your feedback! We appreciate it!
Bill H.
Quick, easy and professional alternative for an local office visit. Very pleased with this service, will definitely use again,
Response from SesameDec 13, 2021
Thank you for your feedback! We appreciate it!
Matthew W.
I had my visit with my provider and they said they would review my lab work and make a treatment decision by the end of the day. By the next day I never heard from them so I alerted customer support who said they would reach out to the provider. It's now 3 days since the initial visit and nothing has happened. Feels like I was scammed. UPDATE: Their reply below said they were unable to locate any prior outreach. I outreached via their chat help function and replies to the chat were sent directly to the email address I provided them. I'm not wasting any more of my time on their platform by reaching out to the phone number or email they provided. POOR CUSTOMER EXPERIENCE
Response from SesameDec 9, 2021
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.