SesameReviews of sesamecare.com

The doctor was very good but a bit late for the appointment. However, she took the time to cover what was bothering me; I didn't feel she shorted me timewise. She also made sure to discuss issues I should watch for with the medication (Paxlovid) and discussed ways to make taking the vile-tasting medication easier.

Im very impressed with the kindness, concern and professionalism.

Dr. Henry is very quick and to the point. He’s always on time, if not early! I really like him - he’s not overly chatty or overly friendly. He’s direct and gets the job done correctly every time. In short, he’s easy to book an appointment, his service is great, and I would definitely recommend him!

Smooth and easy

Cameron Grant was very helpful. I had phone issues and missed my appointment time. Was able to communicate via emailed link. Dr. Grant called me back. Was a great communicator and understood my issue. Provided prompt prescription. Thank You. Feeling better already.

Update (Oct 17, 2026): I did eventually receive my $65 refund. However, Sesame never gave me any explanation for why two providers in a row failed to show up and cost me my afternoon. After I posted this review, I also received an email from Trustpilot saying it would be removed unless I updated it. Booked a same-day telehealth visit for 2:30 PM and paid $65. Completed all the paperwork ahead of time and was in the waiting room on time. The provider never joined. After 15 minutes I got a "provider wasn't able to join" message. Sesame gave me credit to rebook, so I booked a different provider for 3:15 PM. Same thing: waited in the room, got a "running behind" notice, then another "wasn't able to join" message. Nobody ever showed. I then clicked "Get a refund" and "Confirm my refund" more than once, and my account still shows no refund. The only option left is emailing support. The booking process was easy, but I lost my whole afternoon and never saw a provider. "Available today" and 5-star provider ratings mean nothing if the providers don't show up. If you need care at a specific time, have a backup plan.

Samantha is very knowledgeable and professional.

Dr. O was just great. It was my first time with Sesame and she walked me through everything. She was very professional and kind. Highly recommend!