customer
Awesome experience
Awesome experience
Response from SesameMay 11, 2022
Thank you for your feedback, we greatly appreciate it!

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Sesame (sesamecare.com) has 4,158 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,158 approved reviews, newest moderated first
customer
Awesome experience
Response from SesameMay 11, 2022
Thank you for your feedback, we greatly appreciate it!
H-y
I have been sick for 8 days took a test negative so I had to find doctor. So I was turned down by hospital after waiting for 2 hours and was so sick and went home after seeing I can use sesame care. I pay for my doctor answer there prescription questions and come back for my appointment at 7 pm. I wait on the screen looking like an idiot for an hour doctor never shows and I get text saying appointment complete. I contact support in email since they were not there. Which they should have 24 hour support, and tell them she stood me up and that was my only money. She says you will get it back in up to 10 days and here’s 15% off. What a terrible company they could have at least gave me a free visit to make it right. Don’t trust them terrible company waste of time
Response from SesameMay 11, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
Rebecca N.
I am an RN and was in need of urgent consultation. I was able to get an appointment quickly and the provider was TOP NOTCH . I will absolutely visit again and would like to have same provider if able to. Highly recommend using Sesame.
Response from SesameMay 10, 2022
Thank you for your feedback!
customer
Easy to schedule my appointment. I felt I was listened to and received excellent treatment. I also appreciated the patient education emailed to me.
Response from SesameMay 10, 2022
Thank you for your feedback! We appreciate it!
customer
Simply the best visit be it virtual or otherwise, the first time in my 53 years i didn't have to wait. My visit was set less than 24 hours of the actual appointment, and there were zero hassles, zero complications and zero regrets, but more than that, the most respect ive ever gotten from any Doctor, she asked intelligent questions, and waited until i finished talking before moving on, it was strange, i felt like it was about me. From beginning to end she used her knowledge of medicine and compassionate nature, to build trust and provide comfort for my general health and real care for my well being. I have two magic words for anyone who wants to be amazed, Open Sesame! If i had not experienced it first hand, i would not believe it myself, it was true magic! Thanks Doctor, and thanks to everyone at sesame who daily do the impossible. Sincerely Thomas O.
Response from SesameMay 9, 2022
Thank your feedback, we greatly appreciate it!
Thomas B.
Well, really the only complaint I have is that I did th0 televisit because I needed a prescription refill on an inhaler. The Doctor or his staff filled it ONCE, with no refills. The previous Doctor I had a televisit with (also at Sesame) gave me 9 refills. That was end of summer. Paying $50 for ONE refill doesn't seem like much of a savings when I can go to an actual Doctors office for a $50 copay. And you can't reach the Doctor through the pharmacy for a refill. You have to make another $50 televisit appointment.
Response from SesameMay 9, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.
Happy C.
I totally recommend this service. It makes things so much easier, especially since my doctor could not see me right away. This is my second time on Sesame (the first one was a few days ago), and Marivic Vanover is just awesome! She is so friendly, professional and helpful. I had an infection and she came to my rescue again since I was still not feeling 100%. Thank you Sesame for this service.
Response from SesameMay 9, 2022
Thank you for your feedback! We appreciate it!
Tina
This NP, named onugbo was very rude and impatient. She joined the call 15 minutes late, wanted to wrap up the moment she joined. In her service list it says lab or diagnosis tests but she told me she doesn't write lab test order via sesame. She is simply the worst ever Healthcare professional i know. She shows zero care about patients, only want to get paid.
Response from SesameJun 2, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.