Shawn
Thought this company was suppose to be…
Thought this company was suppose to be a decent company?????? Well this is just another Chit hole of a business. I payed membership on August 25th 2023, saw/talked to Dr on August 25th with of course paying for that appointment also. She filled my scripts all was good then, September 16th 2023 was trying to schedule another appointment and kept getting an error message. Tried calling and got a busy signal each time. Called from a different number and it went through like normal. So they have my phone blocked! Come to find out the support person I talked to Saud that my account was locked and was locked on August 25th 2023. Yep the same day they got my money for membership and appointment. Couldn't tell me why it's blocked but Said someone would contact me within 24hrs. Here it is September 22 and nothing. I've even emailed a few times but only reply from a stupid bot saying the same thing over and over. Oh and the reason I was trying to make an appointment with the person is already spoken to and knew a Lil about me was because the meds I started taking are messing up my vision. So no biggie Sesame Care, it's nothing important. As long as yall got ur money that's all that matters. Way to take care of ur customers!
Response from SesameOct 4, 2023
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.




