SesameReviews of sesamecare.com

Very nice, and helpful. And takes the time to actually listen to you

It was my first time using the platform. I didn't understand why the microphone didn't work. I thought the provider would suggest another way to communicate with me but he didn't. He went ahead diagnosed and prescribed me the medication based on the pictures and short description I sent before the call started. I never had a provider didn't ask questions to have a better understanding. I felt he rushed because the call ended in 1 min. I contacted an agent and see where I could contact the provider as I wanted to express more of my concerns and ask questions. He didn't respond me until the next day I contacted another agent to have him reply to my message. I was very unsatisfied with the service so I went to a clinic where I could have a provider who would listen to me and understand my concerns. She told me I was having skin allergic reaction which was what I thought too and the provider from sesame told me something else and prescribed me different kind of medication. I understand video call can be difficult to see the skin condition but he should have asked more questions and found a way to communicate with the patient if there is some technical issues. I no longer trust this provider. I am not sure I even want to give this another try given there is such provider on the platform.

Jasmine wasif is amazing. She is extremely profesional and gives you everything you need to be healthy. May Allah bless her forever and ever.

There were technical difficulties preventing me from being able to join the meeting through phone or computer, thankfully she called me directly and was quick to get me taken care of.

Paid for care that I didn't receive. I was having issues connecting with provider via laptop and phone. There is a statement that the provider will call if there are issues with connecting with the video. In the medical summary notes, the provider noted that there were technical issues and that he made multiple attempts to reach me with the number provided. This was false information. So I emailed Sesame customer service for help. I told them that I could provide evidence from my phone records that I never received even one call from the provider. I reiterated that I received no phone calls and was charged. Sesame made no efforts to refund my 45.00. Their recommendation was to message the provider and there is no apparent way to do this is without paying another $45.00. I DO NOT recommend this telemed service.

Sesame Care saved my life, literally. Their prices and home telehealth services pulled me through the worst health crisis of my life. Being available during one of the worst national natural disasters in modern US history saved my life. I have stayed with SESAME ever since. Trust matters. SESAME Care never let's me down. Professional. Quick and Affordable. Thank you SESAME Care.

The Dr. was quick in a great way. He immediately did what I asked. I needed a return to work note. After a quick assessment. My letter was already done!!! Awesome service!

Very good dr my family like her every time we sick we make appointments with her I recommend her