Be careful guys, the doctor prescribed the one thing that he was supposed not to prescribe for worm infection. After consulting with other doctors I am glad that followed my instinct and did not trust Muhammad
Response from SesameJan 5, 2026
Hi Mile,
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to look into this further. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums.
We value all feedback and encourage you to contact us directly so we can assist you further. If you haven’t already, please reach out to our support team at [email protected] or call us at (877) 947-6411.
We hope to hear from you soon and appreciate the opportunity to make things right.
CZ
charles Z.
AAA+++ GREAT treatment!
AAA+++ GREAT treatment!
Response from SesameJan 5, 2026
Thank you for sharing your experience!
DR
Dianne R.
Very friendly
Very friendly. I did not feel rushed. Asked all the appropriate questions and then sent the prescription to the pharmacy. The experience was easy and effective.
Response from SesameJan 5, 2026
Thank you for sharing your experience!
SP
Stacy P.
Excellent service
Mrs Linda was empathetic during my visit. I appreciated very much on how she helped me. Thank you again!
Response from SesameJan 5, 2026
Thank you for sharing your experience!
PN
Polly N.
They don't care.
Backstory: I've had this issue before, and have a apt with my actual doctor on Monday, and was looking for a weekend solution while I wait. ER was not an option, and I knew what I needed and was looking for someone to help with that.
I Paid $50 for a same day appointment. Call was at 2:30, and the doctor didn't show up until 2:55. When she did, she just said sorry for the delay, and asked me what was wrong, not reading the notes or looking at the photos beforehand. I told her my issue, and said I uploaded some photos. She reacted very unprofessionally to the photos, saying "oh wow" very sarcastically, and told me I was wrong about the diagnosis. I told her what I've used before and how it didn't work. I told her they gave me a prescription for a oral pill which worked perfectly, and she said she would NOT give that to me, saying it would not help with the problem and that if the office I went to wanted to give it it was their discretion, but that she would not be giving it to me. She ended up prescribing something I have already taken that did not work, and ended the call. I messaged her for a different kind once I got the actual prescription name, which is something that is in all the other prescriptions that failed, and she has not responded yet. I reached out to support for help, and they said because the call was complete (even tho the DOCTOR was 25 min late), and there was an active prescription (that was not correct nor will I pick up) per the telehealth policy they would not give me a refund or credit to use on another professional.
I was in pain and very uncomfortable, and I expect a medical professional to have the patients best interest regardless of how they meet, and I did not feel cared for by that doctor at all, nor the company. They care more about that 50 bucks than ensuring I got the help I needed.
I am now still without a solution and out money and can't see anyone else for the problem. I am very disappointed. Health care has gone downhill..:(
Keep looking for other virtual care help. These guys will not help you. What a great start to the new year too...
Response from SesameJan 2, 2026
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and will be reaching out to you soon to assist.
VZ
Valeria Z.
Professional, yet understanding!
Geoffrey responded to my call in a timely manner and made sure I felt heard, he thoroughly listened to what was being said and expressed his perspective on my situation while using the appropriate language when approaching my diagnosis. I was a bit nervous at first, but telemedicine will definitely see me back! :)
Response from SesameDec 31, 2025
Thank you for sharing your experience!
CR
Celenia R.
This first time trying sesame...
This first time trying sesame and I'm quite impressed. The ease of registering and being able to get an appointment at 10pm was great. The provider was fast and efficient and I was able to pick my own pharmacy easily. I would definitely recommend this when you're in a pinch and need to see a provider ASAP!
Response from SesameDec 31, 2025
Thank you for sharing your experience!
KM
Katie M.
The whole process was very easy and…
The whole process was very easy and quick. I was able to get an appt with a caring and knowledgeable doctor within a very short time. It was also great that I could choose where to send the prescription. Everything was easy and affordable.