SesameReviews of sesamecare.com

Linda is an excellent provider, listened patiently, on time, answered my questions and extremely helpful. She is great!

I love it, it's very easy to get assistance and I don't change my doctor! He is just great

Nice,and easy to understand.

She was extremely polite and fantastic!

The doctor is professional, efficient, and very patient friendly. The visit was quick and I received all the help I needed!

I’ve had two telehealth appointments with Sesame Care, and after my second experience, I will never use them again. During my first appointment, the provider did not turn on their camera, and I could hear other people in the background while my private medical information was being discussed. The appointment was otherwise quick and I received my refill, so I unfortunately gave Sesame another chance. For my second appointment, I needed a 90-day refill. I was on camera and waiting for the entire 15-minute appointment. **The provider never showed up.** At about 10 minutes, I called the provided phone number and entered the PIN, thinking there might be a technical issue. No one answered. Around minute 16, I contacted Sesame chat and was told to wait for customer service. The next morning, I was told **I was the no-show** because I hadn't called until 10 minutes into the appointment. I explained that I had already been on camera waiting for 10 minutes and asked them to review this. I was told they don't record it, and I was denied a manager. I also submitted a review through Sesame's website and received no response. Being told that I was the no-show when I had been sitting on camera waiting for the provider was incredibly upsetting. There was no meaningful investigation or attempt to resolve the situation. Women dealing with perimenopause already have enough difficulty navigating healthcare. We should not have to fight the healthcare platform just to be heard and treated fairly. **I am appalled by how this was handled and will never use Sesame again. I’m sharing this to warn other patients about my experience.**

Talking to Dr. Grant makes you feel at ease and safe. He is very knowledgeable and caring about your well being no matter what you’re going through. Booking with him is very easy and he’s always available for whatever your needs or concerns are, I truly recommend him. Thank you again Dr Grant

Loved Doctor Jessica Miller so much! She was so receptive and attentive, it truly felt like she listened without judging and genuinely trying to help me with my issues. I would love to keep coming back to her for any of my insomnia needs and i am not sure if she does Therapy but if she does I would love for her to be my consistent therapist (coming from someone who hated every single therapist they’ve spoke to) love love love couldn’t recommend a better person!