Serentia ShopReviews of serentia-shop.com

Unfortunately I ordered the wrong shades. Customer service was excellent and is sending 2 new ones for me to try! They are fantastic!!

Kim responded on time, very helpful and awesome return request solution. Shared it to my friends

I had an issue with the colour matching. I contacted them and they responded right away with suggestions. When I responded that the suggestions didn’t work for me, I was offered at no cost another colour to try. I am impressed that I received such a prompt and thoughtful response. Thank you!

Customer service is great!! Very helpful!! Foundation does exactly as described. It goes on smooth and feels very light on the face, no heavy feeling. I gave my sister one; she loves it too. I'm happy with this Foundation.

I never received the product, the tracking number they gave me didn’t pull up anything and I was told it was at a local post office but didn’t tell me which one (there a quite a few around me). It’s been a month since my order and still nothing. This is a scam.

It was a useless product, nothing like they advertised. When I asked for a refund, as they say they give, I got the runaround....offering me 50% of my money back. It's one of these scam sites. Save yourself the effort and frustration of dealing with these thieves.

Everyone I've spoken to via e.mail has been so kind, pleasant, helpful, in fact fantastic. I ordered the wrong colour and within 2hrs of e.mailing the new colour was on its way. Cannot fault in anyway.

As others stated already there is literally NO coverage at all with this product. It's so sheer that all the age spots and blemishes are very much visible. The videos on social media where they seem to cover even tattoos with it are totally a SCAM. Truly a waste of money!