Kira K.
I was sadly misled
I was sadly misled about a complimentary user seat, I was asked to leave 2 reviews on G2 & Trustpilot (which I have no issue with as the tool is quite good), and told that I will get 1 free user seat in return. There was no mention of a deadline for this (I have written proof from a support agent). I then see that 1 month later my free user seat is gone, and told that "it was only for 1 month" which they failed to mention initially, seems a bit of a scammy way to ask for reviews and leaves a bitter taste in my mouth. I really like SEranking and have used it for a while, but this situation alone makes me want to look for alternatives.
Response from SE RankingFeb 14, 2025
Hi Kira, We are extremely sorry for this, it looks like something was miscommunicated by the agent, however, we’d love to make it right for you and get the issue resolved. Our representative has reached out to you some time ago, could you, please, respond to his email so that we could resolve this issue together




