SE Ranking is a robust SEO toolkit for marketing agency and in-house teams. It combines unique datasets with advanced features to help SEO pros build and implement effective strategies. SE Ranking covers keyword and competitive research, on-page, off-page and tech optimization, content creation, local SEO and more. Teams can benefit from automated reporting, WL, and the extra user seats included in most subscription plans. SE Ranking’s pricing policy is generous and flexible.
SE Ranking (seranking.com) has 700 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
seranking.com
Website
seranking.com
Category
Sales & Marketing
Location
County Of New Castle, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
SE Ranking is a good framework for SEO focus, however, Content Editor provides conflicting suggestions to improve content. Content Scores fluctuate all the time, without insight as to why. Online Chat as disappeared at this time and email support may not answer a question/issue in detail. Price is good, so maybe you get what you pay for.
Response from SE RankingOct 4, 2024
Thank you for your feedback, we really appreciate it. Our team will contact you soon to get more details and improve Content Editor feature
II
info I.
We have been with them Since 2017 and…
We have been with them Since 2017 and this year we decided to change the businesses as we didn't see the data to be as accurate and relevant as we needed.
After cancelling our renewal we were told that we were already charged for our plan 3 days prior to our plan being due for a renewal. We asked them to refund us the plan as it was more than 1k and they decided to refuse us the refund.
They said it is normal practice for them to charge prior to the due date.
If you decide to use them, please make sure you mark it in your calendar as it is a headache to get a refund from them.
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Update:
They refunded us after extensively complaining about the situation.
Response from SE RankingSep 10, 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with our billing process. We understand your frustration and regret that your experience did not meet your expectations.
We have made several attempts to contact you to address and resolve this issue directly, and we genuinely wanted to find a satisfactory solution.
We’re glad to inform you that we have issued a refund for the amount in question, and we hope this resolves the issue for you. We value your feedback and are committed to using it to enhance our service.
If you have any further concerns or if there's anything more we can do to assist you, please feel free to reach out to us directly.
Once again, we apologize for any inconvenience this situation may have caused.
SS
Strok S.
I join SE's affiliate marketing…
I join SE's affiliate marketing program. Commission payment is past due but no response is received, email response is very slow and does not resolve the issue. It's sad that this is a big company. I also participate in everbee's program. When it's due, they transfer the money themselves without needing to be reminded. And I've been here for more than 7 days and nothing has been resolved
Response from SE RankingMay 14, 2024
Dear Strok
We've noticed that you violated the rules of the affiliate program. Your payment was reviewed, that took some time.
It is forbidden to use affiliate link in the paid ads.
DB
Dan B.
customer service none existant
customer service none existant
EDIT: Customer support has reached out, resolved my issue. changed rating to 3 star. will review next month and adjust further if all goes well.
Response from SE RankingMar 20, 2024
Hi
Our support team is online Monday through Friday and we do our best to respond to all the messages we receive as soon as possible. At the moment, we couldn’t find any requests which haven’t been answered to, so most likely our team has sent you a response already. Please, check your email inbox or chat form in your account and if you still need any assistance, don’t hesitate to get back to us or just drop us a line at [email protected]
GS
G. S.
Good software, but there was a huge pricing increase
The pricing changed from 3,63 euro per month to 28,31 euro per month. I only used it for rank tracking and backlink tracking. All other futures I don't need. So it's a huge increase and at first I did not notice this. But they gave me a good solution so from 1 star it goes to 3. I must say the software is good and useful, but the increase in pricing is so big I want to give 3 stars. 2 new stars because of the solution. Thank you so much.
Response from SE RankingApr 24, 2023
Thank you for your feedback. We really did increase the prices and changed some of the pricing plans. The decision was made, because we constantly are working on improving the tools, data quality and adding new features to be up to date with all the new market's and clients' requests.
We notify our customers of all price changes in advance.
Sorry that you faced these inconveniences and we hope, that the solution that you found with our customer team, satisfied you.
Hope to see you among our customers soon again.
7L
79DESIGN L.
Well priced. But with some niggly flaws.
The price of this tool is highly competitive.
What is scans is quite enlightening.
It doesn't take too long to do it.
Support for it is pretty good.
That's the good stuff. Now the bad stuff.
If you have a big site of say 1000+ pages, and you run the Audit, let's say it comes back with a load of errors, and you get through them all as best as you can. Then you run it again, and the errors and warnings have reduced a lot, you then want to iron it out to get them as low as is possible.
If you have say 10 pages that have duplicate content, or missing tags, and you get them sorted out, you then want to know if THOSE pages are sorted. So you want to scan THOSE pages.
You can't. You have to scan the whole site again. So rather than just using 10 pages or so of your allowance, you have to use your whole 1000 pages (even if 990 are pretty much fined).
Another issue we found was with the Warnings to external pages. One is to a Yell page, that it throws to a 4XX error... even tho the page is there.
Overall we found it good. Support was pretty well timed, and for the price, it's very reasonable indeed. But the issues in linking to pages that are there, and the problem with 'checking' individual pages, rather than having to use a lot of your allowance, knocks it a bit for it.
We'd like to be able to have a 'Re-Check' button by those Errors and Warnings, rather than an entire new scan.
Response from SE RankingMay 6, 2021
Hi, thanks for your sincere feedback, our team has already investigated the issues you've faced and we will take measures to make the use of these features more intuitive and convenient.
The thing is that sometimes site owners set up their sites to return a 5xx or a 4x response (like 404) to crawlers, unless they have been whitelisted. It looks like the owners of https://www.yell.com have set up a 404 status to be returned to our bot - that's why you see this issue in the report.
Website Audit Settings are pretty flexible and you can rescan the same pages as a separate sitemap or list, details are described here: https://help.seranking.com/website-audit/website-audit-settings/
RE
Renopen
Its a brilliant tool but…
Its a brilliant tool but I am disappointed in there ability to white label. The marketing plan has hyperlinks to their website as well as the report builder having their logo on default that you have to continually remove per client.
Response from SE RankingDec 1, 2020
Hi, thanks for your feedback, Marketing Plan has different links to other resources too but we will be making changes in Marketing Plan soon and definitely consider removing them. Report Builder allows creating templates so you can generate any Report quickly with all the logos inside - https://help.seranking.com/report-builder/pre-structured-report-templates/
FF
Felicia F.
Customer service is good although...
Customer service is good although I do need a little more guidance to understand how to compile the right reports for what I require. I find the interface a little fragmenting to be honest and I find it hard to consolidate the information. Some more communication would be great.
Response from SE RankingJul 2, 2020
Hi Felicia, thanks for your feedback, we can arrange a live demo and answer all the questions :)We'll concentrate on reporting features, just drop us a line in the live chat.