SephoraReviews of sephora.com

Prima della registrazione i prezzi sono buoni, ma appena ci si registra per procedere all'acquisto il prezzo lievita: (senza far nomi di prodotti) prima prezzo 136€ poi 182€.

Pishing. Repport and stay away

I've shopped with Sephora for years and haven't had problems until this year. First of all, they never send the samples you've requested anymore-- they don't even send products from the same category as if they were out and substituted it, they'll just like throw in an eye cream sample when you wanted a fragrance. This is mostly Sephora's loss, since I've definitely found favorites and made purchases through the free samples program. The stores are hellish so I prefer to shop online. More importantly, Sephora uses unreliable third-party shippers like OnTrac to make deliveries. It seems like every other delivery now is either not delivered at all, or I spend 5+ hours over multiple days with customer service trying to manage a $40 order's delivery. It shouldn't be this hard. Just use UPS like the good ol' days.

Great product selection. Very helpful customer service.!

Sephora has the WORST AND RUDEST customer service I have ever experienced. They sent me a defective product then basically said they couldn’t do anything to help facilitate a replacement. Absolute trash company.

Negozio Sephora Brescia Elnos lo consiglio vivamente soprattutto LISA molto professionale e super gentile ❤️❤️❤️voto 20

Volevo ringraziare Anna di cuore per i consigli fantastici sui trucchi! Grazie a Lei, ho scoperto prodotti incredibili e il suo modo di consigliarmi è stato davvero prezioso. Sei una persona speciale!!!Grazie mille ancora! ( Sephora centro commerciale Nave de Vero )

I received a broken item and asked customer service to refund or replacment but they told me you can’t make a claim Really disappointed All reputable stores compensate for any damage