Senior Safety Medical AlertsWhen looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Happy S.
I called with lots of questions and every one was answered by a very friendly customer service person. Billing went smoothly and the equipment was at my parent’s house in just a few days. Set up was very easy and the test call went well. My parents feel much safer at home now.
Theresa
The price and the customer service
Laura Rivas P.
Your cellular option still relies on a mic in the base unit and not on the pendant itself like other companies. Not a good design in the event of fall in a different room than where the base unit may be plugged in. You already know this.
Response from Senior Safety Medical AlertsAug 18, 2026
Hi Laura, Sorry to hear the disappointment. The system you ordered online shows the two-way speaker and the help button that is worn. This is a common system and set up offered by other medical alert companies like us. In any event where we cannot communicate back and forth, we still send help. If it's pressed by accident, we would try calling you first if you do not respond on the speaker. Our Mobile Go option listed online works like other company devices as well, where it offers the two-way communication through the help button itself. If you would like to change the system to something else, feel free to reach out and we'll be happy to help. Thank you! -SS
Brenda
The. staff member did a great job explaining the Medic Alert system
Fred
Everyone was courteous and very helpful. Made the process very easy to get our loved one protected
Edward
Easy to set up and helpful agent on test call.
CO
Ordering was straightforward. Delivery was prompt. Set-up was easy. Customer service is kind and helpful and even encourages monthly test check-ins. They make me feel like they care about me and that I'm not a bother. The price is also very reasonable.
Vicky
We can’t thank your company enough for the peace of mind and your help for my Mother and Mother in Law in the times of need. We also have a neighbor using your service at this time. Your customer service was wonderful, the emergency staff was wonderful and we would highly recommend your company. Thank you so much.
