Senior Safety Medical AlertsReviews of seniorsafety.com

Very happy so far

I've only had the Senior Safety system for a few days. I was impressed with the people I talked with, when I was looking for a system. The system was shipped very quickly! When I sent a "test"; the operator that answered the call was very polite, and nice; same with the second test using the pendant. This to me is important, as you don't want to feel you are not important to them, nor taking up their time!

works very good

Very satisfied. When alarm was set accidentally they were very fast and clear to respond.

Signing up is quick and easy, however, customer service is slow and difficult. It makes me feel uneasy that "all circuits are busy, try your call later" when you call customer service to get a question answered. This happened twice so far. And, when we tested our help button the second time, the signal did not go through and I heard "If you would like to make a call, please hang up and dial again". Good thing it was only a test and not an actual emergency because I had to hit the reset button and try again!

We are only a couple of weeks in to using the service for my 83 yr old mother-in-law and so far so good. Process had been relatively easy to start with good customer service. Hoping it continues and she can benefit from it. Thank you.

All my questions prior to purchase were answered with a quick phone call. Easy to order on line , and product arrived in 2 days. Fast easy to follow set up instructions, and staff at call center were pleasant and knowledgeable. Product was purchased for my mom, and she like it.

so far so good. I did not use the service yet