Pittman, James A.
Great Job!
Great Job! Friendly staff!

Self Storage 1 is your premiere self storage location, with clean, safe, secure and climate controlled facilities in Lincoln Park (Chicago), Wrigleyville (Chicago), Houston, San Francisco, and West Los Angeles.All of our self storage facilities offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We have all you need for packing and storing your belongings, including boxes, pads, tape, locks and more.
Self Storage 1 (selfstorage1.com) has 609 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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609 approved reviews, newest moderated first
Pittman, James A.
Great Job! Friendly staff!
Dragan M.
New management and staff is great . The girls Bianca , Ciera , and Shounice , at the front desk is very helpful and knowledgeable.
JD
I’ve stored here for years now and I do appreciate that it is more reasonably priced than other storage facilities. However I feel like the facilities are not kept up very well or it takes way longer than it should to fix issues. The lights by my unit were not operational for months (thankfully after bringing it up three times it’s fixed), and elevators have been out a couple times, and generally speaking are scary and dimly lit. Also, there have been several times when I arrive and there’s someone taking up both spaces in the double spot in the garage by parking their car right in the middle. I would understand if that was after hours when there isn’t someone in the office. However I feel like the office staff should do more to monitor this and ask people to move. Or perhaps re-paint the lines on the ground?
Response from Self Storage 1Mar 1, 2022
We appreciate your business and your feedback. We worked hard to replace light as needed to ensure that all areas are lit. We understand your frustration regarding parking, and we our best to monitor traffic in the loading bay as best we can. There are times where we fall short. We do plan to restrip the loading bay this spring, which should help. If you have any other concerns, please feel free to stop by the office.
LS
They decided to up their prices and I'm still waiting on my letter that I requested that explains why.
Response from Self Storage 1Mar 1, 2022
Rent increases are standard in any self-storage facility. They have generally based on competitor's prices at that time. If your address changes at any time, you are responsible to let us know in case your rent increase notice should get lost. Thank you for your business and please let us know if you have further questions.
Mathews, H.
Maintenance issues, big garage door, elevators down. Otherwise usually clean and functioning well.
Wojciehowski, H.
We have been using this facility for several your and, overall, have been satisfied with our experience.
THOMAS R.
Good quality service
Reider, Patricia S.
The people working the facility are very nice and professional. But both times in the last two weeks the elevators have been a problem. The last time I was there 3 days ago, on Monday afternoon, both elevators were broken. I could not even get to my storage unit. When will this be fixed?
Response from Self Storage 1Mar 1, 2022
We apologize for any inconvenience that this may caused you. We do our best to keep both elevators fully functional at all times. We appreciate your business.