Self Storage 1Reviews of selfstorage1.com

Basically a great place. Just could use a bit more parking at certain times.

This young woman was unable to pronounce my name! It took 4 tries. She sounded like she was high. I was not sure this was legitimate. Why would you have someone working for you who cannot pronounce the language? Are you exploiting a person who is not able to handle this? A very disconcerting experience. I paid the invoice, but I must tell you that it was concerning.

I discovered a charge on my credit card which increased the fee from $137.00 to $173.00. I have not received an invoice for this charge. That makes me think that the excessive charge was supposed to just slide through unnoticed.

Nobody ever answers, and nobody returned my emergency, after-hours call placed on 11/01/2021!

well, the staffs are accommodating and acted professionally. they make things easy for customers.

Great customer service

I find the facility clean, neat and easily accessible. I have a problem reaching the office from time to time. I get the answering service or main office. There is not always someone in the office at Sheridan and Sheffield. I have called on a few occasions and not received a return call for a few days. That has been a problem when I have had to change credit cards for paying my monthly bill.

Back loading dock is very dark. Garage door broken, along with other storage doors there. It is HOT (not warm) in the storage unit area--heat is blasting! It's clean, but I personally saw rodents entering where the broken garage door is. Staff does the best they can with what they have.