Self Storage 1Reviews of selfstorage1.com

Regularly have issues with their automated monthly billing where we'll get emails telling us we're late paying...which is quite annoying. Otherwise...meh.

The staff and service have been great; I highly commend each of them for their professionalism and helpfulness. My wife and I have used their storage for multiple lockers for multiple times and could not be more pleased and their fees are very reasonable for the services provided. Bill H

Storage was good but was told can use the truck for moving in and moving out and when wanting to use it to move out they said no. Very disappointing and will not use them again.

Very bad business, I am very disappointment with this storage, they increase your payments without any announcement wherever they want, and not only a couple if dollars, a lot, they increased my payments 40 or 50 dollars every couple of months, be careful , they are the worst. Very very disappointment

I received a 30 day notice that the rate for my unit was increasing from $75 to $95/month. I understand needing to increase prices yearly, but a 26.67% increase is OUTRAGEOUS! On top of this, when I visited on the evening of 11/15, the elevators were out and there was no possible way to access my unit on the 5th floor (not even via stairs). I needed access to equipment for a trip that I was leaving for the next morning, and instead I ended up having to pay over $100 in rental equipment fees since I couldn't access my unit. I would love to contact someone to discuss this matter, but I can't find an email address anywhere.

Had horrible experience with front desk staff a couple years ago. Planning to move my stuff out as soon as possible (given COVID, etc.)

The staff at the Elston facility has always been helpful, informative, courteous, and friendly. They are great.

Perfrct service during the pandemic. Can only recommend!