Select Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!
Select Saunas (selectsaunas.com) has 219 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
selectsaunas.com
Website
selectsaunas.com
Category
Wellness & Spa
Location
Casper, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We love our barrel sauna that we ordered from Select Saunas. Everyone I worked with there was prompt, friendly and helpful. The customer service was outstanding. And we just love the sauna. We’ve had it 9 months now and it has worked fantastically. Plus the price was much better than the competitors. We would definitely do business with them again.
Response from Select SaunasAug 15, 2024
Hi Daniel,
Thanks so much for the lovely review! We’re happy to hear that your barrel sauna is still going strong after 9 months. If you ever need anything, feel free to reach out again. We’re always here to help!
Alex
DW
David W.
We love it
I called them twice, both times very knowledgeable helpful and a great price. We love it. Highly recommended.
Response from Select SaunasAug 15, 2024
Hi David,
We really appreciate your kind words! Please don’t hesitate to give us a call again, if you need a hand with anything!
Alex
DG
Dylan G.
Very impressed with every aspect of the purchase. YouTube video worthy
Very impressed with the delivery date accuracy, the level of communication, & quality of customer service. Every aspect of the purchase went smoothly. Considering making a YouTube video about this because there’s not enough good info out there on where to purchase from. Either way, I highly recommend Select Saunas.
Response from Select SaunasAug 15, 2024
Hi Dylan,
Glad you're happy and impressed with everything. The gorgeous Vienna barrel sauna is absolutely video-worthy! I agree with you – there's way too little video content about purchasing saunas on YouTube. I personally would love to see one on your experience and install, and I think it would help many others too!
Christoffer
AK
allen K.
nice
i am enjoying the sauna, it went together very easily
Response from Select SaunasAug 15, 2024
Hi Allen, thanks for the kind words, I'm glad you're enjoying the sauna! Let us know if we can do anything to improve your experience further.
Christoffer
LL
Linda L.
Unsat delivery by TForce Freight
Unsat delivery by TForce Freight. Shipped 7/16 to SLC. Received in Casper, WY on 7/19. I contacted TForce customer service on 7/22 and they promised delivery on 7/26. This did not happen so I contacted the MSO terminal on 7/29 and they could not get it on the truck for my delivery area on 7/30. They promised the shipment to be delivered on 8/2. Contacted MSO terminal and they did not know why shipment was not placed on truck for delivery today. Since Tuesdays and Fridays are the only days Bigfork is scheduled for deliveries, I am now supposed to receive delivery Tuesday, 8/6. 3 failures to deliver--poor delivery service!
Response from Select SaunasAug 3, 2024
Hi Linda,
Unfortunately, the last-mile delivery companies in your area who deliver your sauna are Maxxus's choice and the days that freight companies will work depend on the company and locale. It's indeed frustrating that TForce are not able to keep their promises on your delivery date, especially since it affects both your experience and our reputation. There's only so much we can do, but with that said, I've reached out to TForce to try to make sure they deliver on 8/6 this time.
As we here at Select Saunas have provided everything we can in terms of dispatch and service, I do not believe it is fair to rate our service a 1-star – it does impact us quite a lot, and is especially frustrating due to TForce's mistakes. However, I do understand the frustration from your perspective, so I've reached out to discuss this with you and see if there's anything we can do to help additionally.
Christoffer
EG
Emmy G.
Great customer service and supports…
Great customer service and supports went above and beyond to make this a great buying experience!!!!
Response from Select SaunasJul 31, 2024
Thank you for your review! We pride ourselves on our customer service and are delighted to hear we exceeded your expectations.
Alex
AC
April C.
Select Saunas made our purchase of the…Saunalife Model S4-N 6 Person Woodburning Hot Tub
Select Saunas made our purchase of the SaunaLife Woodburning Hot Tub so simple, and they had the best price.
The ordering and shipping was flawless. When it arrived, we had it placed and running in a day. It was well packaged and set up was easy.
The tub heats quickly and stays warm without much effort. I love that the steps and cover are included. The molded interior is comfortable and easy to wipe clean.
I highly recommend this hot tub. We fill it with spring water and it is chemical free.
Response from Select SaunasJul 17, 2024
Thank you for your great review! We're delighted to hear that your SaunaLife Model S4N was easy to set up and that you're enjoying it so much. If you need anything in the future, we're here to help!
Alex
LV
Larry V.
Need to choose different delivery provider
Select Saunas service was fine, but still don't have my sauna delivered. Your LTL delivery service (TForce in Syracuse, NY) still has it sitting in their warehouse and hasn't delivered it yet.
Response from Select SaunasJul 7, 2024
Hey Larry, glad to hear you're happy with our service. Apologies for the hassle with TForce, it's out of our hands but things like this can happen from time to time. We'll reach out to TForce to make sure they get this scheduled for you tomorrow.
Chris
