See's Candies official online chocolate shop offering delicious chocolate gifts & candy treats for all occasions. Order a box of your favorites today! See's Candies
See's Candies (sees.com) has 328 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Claim this listingCandy & Chocolate · Ferndale, California
Excellent
Candy & Chocolate · San Diego, California
Excellent
Candy & Chocolate · Perris, California
Excellent
Candy & Chocolate · Los Angeles, California
Average
328 approved reviews, newest moderated first
Karen J.
I am so disappointed in See's. My family have been customer's for decades. The candy is delicious. The customer service is deplorable! Ordered my 75$ order for a special occasion and it was shipped late...4days. So far the have not even apologized.😣
Janet H.
I tried to order over a $1000 worth of candy today as Christmas to my customers. After holding on the phone for 2 hours, I finally reached a real person. This person referred me back to See's online. I explained to her I had tried to order on line originally (which was another 30 minutes of my time), but it won't take my address. When I told her I just wanted to order from her, not go back thru another 2 hour wait ---She HUNG UP on Me. HUNG UP ON ME!!! Their candy is good --but really---is it really good enough to take this kind of client abuse. I had a similar experience last year but thought it was maybe a one time thing. Well it wasn't. What a shame. Sees sends such a wonderful catalog of their products, but they can't or choice not to back it up with effective client service. You may not care about one order or one client, but I hope you care enough about your company to correct the behavior of your staff. Pat Egan stated that "a gift from See's will always be memorable". Well, Pat it can't be memorable if you can't even get a order placed. Not so sweet See's candy company.
Hana
love the candies but CA customer service is horrible, so rude and unprofessional, completed different feeling from visiting stores. they are lucky to have good candies, otherwise the business is not going to last long with that attitude.
Kristie B.
I was having a problem with the website when trying to order over $95 worth of candy and I called customer service. The customer service rep was rude and refused to let me talk with a manager. I guess management isn't interested in hearing customer concerns.
mike H.
Don’t order online. I ordered $118 worth off candy and never received it
MICHELE L.
I WOULD LIKE TO THANK RICH @ THE ANAHEIM STORE! HE WENT OVER & ABOVE TO HELP ME! FANTASTIC CUSTOMER SERVICE!! I WOULD DEFINITELY RECOMMEND THE ANAHEIM STORE AND MOST DEFINITELY THE MANAGER RICH!!!!! THANK YOU, MICHELE
Tami L.
Marthais the manager for See's candies in California she is supposed to get me my refund I asked for it on Tuesday without any excuses they sent me a box of chocolates that were open no rapping on it the box was soaking wet through the UPS facility there was no repack nothing and all I got was you have to wait 7 to 10 days well you know what I want my money back then I've been asking every day and Martha keep saying I was coming is coming I don't believe her she's a she's a liar don't go with See's candies I do not recommend it to anyone plus their candies are bad
C.B.
When they reopened their sales after the covid closures I placed my order online for a custom made box. It arrived on time and exactly as ordered! Thank you See's! Delicious as always!