See's CandiesReviews of sees.com

Terrible company. There chocolate is good but they are crooks. We ordered 2 boxes and they only shipped one. Ignored my email. stay away from these thieves.

I quite buying See's candies as quality was changing. I am 74 so I have had my share of the candy. I noticed the the raspberry liquor is weak. The chocolate of the molasses chips was Sinkers quality, and Yes! the nut chews were great. I was pushed into buying a Heart, it was 90% less quality than 18 years ago.

On Feb 19Th, I gave See's Candie a one star review of a horrible Valentine's experience. Since then the See's company has reached out to me to rectify-improve the situation. Showing that they care has changed my rating to a 5 star. Quality of product was never the issue!

1st I received a box of Sees for my birthday, out of date , was sent a new box , the chocolate was so thick and hard you couldn’t taste the filling. The assortment was mostly chocolate covered nuts, chocolate disks, all of them hard. No white chocolate, no caramels, what has happened to Sees? At $25.00 a pound this is the last time. UPDATE: after posting this review I was contacted by Sees, the customer service could not have been better, they took care of me and made me again a satisfied customer. Thank you Sees

See's flat out lies and says they will send you the candy you ordered and then never does. They do this repeatedly, apparently because they simply don't care. I would spend my money elsewhere for sure. You roll the dice. They may send you something. But if they don't, you are out of luck. They will keep your money and tell you they are sending you the candy, but never do.

If I could give zero, I would. I paid for and ordered Feb. 23rd. Did not arrive until the 27th even though I was promised the 25th. Not only that, the candy had melted, then they froze it. Not only that, but some dude seemed to walk into a local shop and dropped it off at my door!!! No mailing postage........just like he went to his house and brought me my candy! LOL This place needs to be shut down. I am filing a complaint with BBB and Consumer Affairs.

So, already filed one complaint to which I never received a response. Bought 3 1-lb boxes of chocolates during the holidays. Upon opening the boxes, none of our "normal" favorites were in the boxes as have always been for years and years and years. Instead in one of the boxes, there were 5 repeat of one of the chocolates that nobody likes and in the other boxes we found much of the same with missing favorites and duplicates of many others. When paying SO MUCH for a 1-lb box of candy, you should at least get what you have grown to expect. WHAT A DISSAPOINTMENT. You would think Sees would reach out and say here is a coupon for a box of chocolates. NOPE, NOTHING, NADA, ZERO. Not even a response. NEVER, EVER again.

Ridiculous I ordered a basic pre-boxed combo on Dec. 15 for delivery in Morgan Hill, California. I was promised delivery Dec. 18-24. Come Jan. 8 -- still not delivered! Jan. 20, a month later, gave up . . . in February, they couldn't figure out what happened and canceled the order. Tracking history shows the order didn't leave Compton for more than a week. Then it was sent to Fremont (a relatively short distance from destination) three times, including Dec. 23, Dec. 29 and then sat there for a week in early January, and in between was sent to Sacramento Dec. 24, again in Sacramento Dec. 30, and then Redding (250 miles north!) Dec. 30, then back to Sacramento, and then again to Fremont. This is an idiotic delivery service you have and you have totally spoiled my mom's Christmas, New Year's and 94th birthday!! I called the Service Line at See's three times. Was promised delivery the next day each time. I then called the delivery company and they couldn't explain anything. My ensuing phone calls to both resulted in no action; Then, on another call, they suggested to try explaining it in a note (again). I never received an email response to three email requests to their help and service division. Ten days later, I get a call that they are going to give me a gift certificate for my troubles. It's been three weeks and guess what? No gift certificate by mail, and no note of it in my online account, no email. Terrible on all fronts. Accounting in Compton, Ontrac delivery out of Hayward, Service out of Compton. How do you stay in business? Would rate it Zero Stars, or Negative 5 Stars, since I have spent a lot of time and received absolutely zilch, not one, if possible. As a 30-year customer, I am done with you.