Seelbach'sReviews of seelbachs.com

Great experience!! This was my first time using this company. When I ordered my product I didn’t realize I was ordering a day before a holiday. They were quick to respond. They made sure my product was quickly packaged and ready to ship. I actually received my product a day ahead of time. Thanks!!!

love this company - they are fantastic, quick to respond and offer a wonderful ability to try hard to get craft bourbon from around the country.

Awesome customer service and fast!!!

I ordered 2 bottles of bourbon on Friday. Noticed no progress on Monday and sent an email to the support team. I got an immediate response and got the bottles last night at 630pm. Excellent experience. Have ordered before and expect to continue!!!

I placed an order two weeks ago and have not received any confirmation that the order has even shipped at this point when the order email states 3-5 business days until it will ship. I have sent two separate emails to support and been ignored both times. It looks like they have some interesting things in stock, but I don’t plan on using them again after the poor customer service. Hoping I can at least get someone to give me a refund at this point.

If you are receiving an email from Seelbach’s stating that on this and that day a certain whiskey is going on sale don’t bother waiting for it , you will see the coming soon tab, then you can even leave your email to get notified once it goes for sale and the day before it will disappear and you will not be able to open the page or it will ask you for an access code which only pro members have , and after you will email the support they will reply saying that the bottle will go for sale to general public around noon eastern time, you will spend half a day waiting for it and the page will never open you will never get the email that the bottle is. Is available and you will waste half of your day and will get nothing , after you will contact them again and maybe a day later they will reply saying that the item has sold out yesterday why send email to customers that unable to buy the item because you are selling it only to your pro members , and I have bought a lot of bottles from that place , not to mention that shipping 70% of time takes forever, very frustrating place to do business with even though they are pretty famous ,but their customer support and customer relation can use a change

I placed an order on Oct 24, 2024 and still have not recieved any correspondence. They are impossible to contact as the links they provide do not work. The Phone number in this link just rings and rings. Definitely would not recommend buying from Seelbachs.

I have ordered twice from this site and both times the process was flawless. Got my orders quickly and without any issues. Highly recommend this site to get some of those hard-to-find bottles. Thank you to all the Seelbach’s team.