Securus Contact SystemsReviews of securuscontactsystems.com

Response from Securus Contact SystemsJun 17, 2021

We are incredibly grateful that you took the time out to leave us this note. Our company puts customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Response from Securus Contact SystemsJun 17, 2021

Thank you for taking the time to share your experience with us! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will pass this on to Alana! Please let us know what we can do for you in the future!

Response from Securus Contact SystemsJun 17, 2021

Hello Joseph, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with our service. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more details about your experience, please contact us at (503) 946-6957 at your earliest convenience.

Response from Securus Contact SystemsMay 20, 2021

Hi Whitney! Thank you so much for taking the time to give us your feedback. It has been such a pleasure working with you and Brett. We love your company and will continue to make sure our services meet your company's expectations. - Jennifer

Response from Securus Contact SystemsMay 19, 2021

Hi Andrew! I am so happy that we have been able to work with you! We appreciate your amazing feedback and we are always here with any concerns or questions you may have.

Response from Securus Contact SystemsMay 19, 2021

Hi Casey. You have been a pleasure to work with! Thank you for entrusting us with the care of your customers, and for taking a moment to recommend us to others. Your kind works are greatly appreciated!

Response from Securus Contact SystemsMay 7, 2021

Hello Brian. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. I believe you have requested to speak with a specific account manager, who has unfortunately been out of the office for a personal emergency. Please call us directly, at (503) 946-6957, at your earliest convenience so that we can address your concerns.

Response from Securus Contact SystemsApr 29, 2021

Hello Celeste! Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!