Securus Contact SystemsSecurus Contact Systems knows people. Our innovative proprietary technology and live receptionists will helpyour business grow and succeed. SCS creates exceptional connections with your customers and trustworthyimpressions with each interaction.
Securus Contact Systems (securuscontactsystems.com) has 237 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
237 approved reviews, newest moderated first
Jonathan D.
Excellent company! They always do a great job, and have allowed me to focus on other aspects of my work, while knowing that they are providing excellent customer service. Thank you Securus!
Response from Securus Contact SystemsMar 3, 2021
We're pleased to know that your experience with us was a good one, Jonathan! Thank you for entrusting us with the care of your customers, and for taking a moment to recommend us to others. Your kind works are greatly appreciated!
Frank G.
They are like having your own office staff. Under the guidance of Alana Buck the team always stays on track.
Response from Securus Contact SystemsMar 9, 2021
Thank you for your very kind review, Frank!! We are happy to hear that our customers feel taken care of.
Jonathan J.
Everyone with Securus especially Abby has been wonderful to work with, responsive and helpful at every turn. We are glad we moved to Securus!
Response from Securus Contact SystemsMar 9, 2021
Hello Jonathan! We are so happy to hear that you’ve had a positive experience! We value your input and encourage you to let us know more details about your experience with us.
M W.
I have enjoyed using this service thus far. It has allowed for my me to conduce business while ensuring that I do not miss other potential client calls.
Response from Securus Contact SystemsMar 9, 2021
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations
Stefanie D.
I have been impressed by the quality of customer service and their overall streamlined approach to everything. Having the messages in my email makes it easy to pull up information.
Response from Securus Contact SystemsMar 9, 2021
Thank you for taking the time to share your experience with us! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Please let us know what we can do for you in the future!
Richard C.
Very professional service, Customer service always there to help with any issues and requests. I am very glad I chose Securus Contact Systems.
Response from Securus Contact SystemsMar 9, 2021
We are incredibly grateful that you took the time out to leave us this note. Our company puts customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Nestor
Dont use them! This company is one of the worst companies in the world! I have tolled them for months to stop charging me and they wont stop. Horrible costumer service and just all around horrible business
Response from Securus Contact SystemsMar 9, 2021
Hi Nestor, Thank you for taking the time to rate our services. Please help us to improve by providing more information on your experience. What is the best day and time to reach you? You may reply to this message or reach us directly at 503-946-6957
Amanda B.
As our business is growing, Securus Contact Systems is a life changer. Our customers love that a person always answers the phone at all hours of the day. Great customer service and efficient.
Response from Securus Contact SystemsMar 9, 2021
We are incredibly grateful that you took the time out to leave us this note. Our company puts customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.