SeautorobotsOfficial Website of Seauto | Pioneering Cordless Robotic Pool CleanerThe most advanced robotic pool cleaner worldwide.The first pool cleaner to use AI and Sonar to intelligently route plan!
Seautorobots (seautorobots.com) has 59 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Garden & Landscaping · Sun Valley, California
Excellent
Garden & Landscaping · Lake Forest, California
Excellent
Garden & Landscaping · La Mirada, California
Excellent
Garden & Landscaping · Mill Valley, California
Great
59 approved reviews, newest moderated first
Camilla L.
if i could post negative stars i would - it worked three months and then never worked again - non existent customer service liars and never answer phone or emails - waste of money - worst service in my life on anything
Maria G.
I worked for 2 months out of the 12 I owned it. No one will help me fix it or replace it. I have contacted Amazon, the credit card company, and the manufacturer 100 times. It just blinks and will not go, draining the battery. I paid around $450 for junk. I just ordered a different brand, and hopefully, I do not have the same issues.
Rhadames A.
I bay seauto Seal in august 2023 and the ROBOT STOP WORKIN IN JUNE 30 2024 I MAKE KLIN IN AGOST TILL TODAY I DONT HAVE RESPOND YOU ARE GOOD COMPANY BUT THE COSTUME SERVICE IS NOT GOOD I WILL CONTINUE MAKE CLEN TILL YOU COMPANY RESOLVE, ASK MI TU SEND ALL INFORMATION AS AND I SEDING NATHIN Happen, I order thru amazon this theorizer number 114-2908275-8449051, IS NO NIUCE TPO PAID FOR SANTIN AND CONOT USE PLEASE RESOLVE THIS SOON , THIS MAY PHONE NUMBER 352-362-0030 AND MAY IMAIL IS rhadamesaponte@gmail .com thank you
Shari F.
I bought the Shark model on Amazon. It shorted out within 1 week. Seauto sent a replacement a month later. Used it less than 12 times the next season and it quit working, too. This time is something with the left motor. They no longer have the Shark model. I've been back and forth with them for 6 months. They tried to get me to take a cheaper version with no partial refund. I said no. Ever since then I have had the same chat over and over again with no resolution. They don't answer the phone so only option is online chat and they are very slow to respond.
eric J.
Fast n easy to navigate the web pg. Only thing I didn't like was the shipping cost. Items over 350.00 dollars shipping should've been included. But that's just my humble opinion. Thanks
Warren M.
Competitively priced - especially with the 15% discount - for a well-designed unit with multiple features and simple easy-to-understand graphics
Kate
Worked great for a while but conked out completely before warranty was up. Customer service has been AWFUL ... they told Better Business Bureau they would issue us a refund, but I have been contacting them for 4 months now trying to actually get that refund. It takes them 3 weeks to respond to any email, and it's never to fulfill their promise of a refund.
Laura M.
Purchased in Dec 2023, worked good for 6 months. Sent an email (no one answers the customer support telephone number) and i did receive a response saying part was out and would be in the next month and they would send, that August 5th. I followed up on September 12, and they responded on September 25 stating my unit was purchased in July 2023. I sent them another screenshot showing my December 2023 purchase and have not received a response to date, October 15.