Seadon LLCReviews of seadon.co

I have been in contact with Seadon about arranging an exchange for a product. It was unclear that no exchanges were allowed on the items I purchased. After spending over $300 on their products I asked for a one time exchange (same price, one size larger). It has taken over 1 month with weeks of no response, then an agreement to send a return label, then silence... 1) I request an exchange on Mar 22nd 2) Mar 24 I am told by Jen that she will talk with Carson (owner?) 3) two more messages from me and finally a response on Apr 1 that they'll do the exchange, just need pics with the tags on showing they're unworn. Which I provide on Apr 2 then remind on the 4th, 7th, 9th, AND 10th 4) finally Jen responds with the shipping cost on Apr 11th ($24). Same day I respond agreeing and ask for the shipping label 5) my responses on the 11th, 14th, and 15th have not been addressed Literally the absolutely WORST CUSTOMER SERVICE I've ever dealt with. They've lost a customer and I will no longer be recommending them to friends. Update: Seadon did follow through on their word and have reached out to me via email with shipping information the same day.

UPDATE: Customer service came through for me and I am satisfied with their response. I realize it’s a small company so it’s difficult to respond promptly to all requests for assistance. I was not dissatisfied with the quality of the shirts, just the size. I ordered 2 shirts costing over $100 and received them but they were exceedingly small for the size. I emailed the company the same day asking to exchange for a larger size. Got an email saying it would cost me $24 to exchange. I reluctantly decided I had to or I was out the original $100. Since then I have gotten numerous auto-generated emails asking me to send order number and a photo of the items in their unwashed and original tags and packaging. I have done that three times but continue to get the same automated email back.

The Nylon pants where way overpriced for for the simplicity of the product. No liner, very basic. They did not feel good on my skin with no liner. I sent them back. No problem. The company returned my money.

The cut is a bit unflattering on me, but I know my body is an outlier (6’3” 200lbs female). Although I appreciate the recycled nature of the fabric, I really feel like they don’t breathe at all. Great quality stitching all around .

I bought 4 tshirts and a long sleeve but have only been able to try on and test out 2 tshirts and the long sleeve as the sizing on the day maker is completely different to the others. It is a size or so smaller so consider that when purchasing. I have already been in contact with customer support and they have been very helpful throughout. I hope to soon try out the day maker shirts as the others have been great so far.