customer
SDC experience
SDC were reliable, fast dependent and very easy to work with. Timothy, Gloria and the crew were great
Response from SDC International Shipping CompanyNov 10, 2023
Thank you so much for your review! We appreciate the feedback!
Welcome to SDC International Shipping, providing stress-free world class shipping with competitive pricing and rapid response times.Call Now! 1-866-936-0900
SDC International Shipping Company (sdcinternationalshipping.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
227 approved reviews, newest moderated first
customer
SDC were reliable, fast dependent and very easy to work with. Timothy, Gloria and the crew were great
Response from SDC International Shipping CompanyNov 10, 2023
Thank you so much for your review! We appreciate the feedback!
Patricia Marcor C.
Moving overseas is not fun. When I choose your company I was so happy. Having Gloria Plasencia made this journey easy and pleasant. Her guidance, patience, support and knowledgeable advice made it smooth and simple. I will highly recommend your company and most of all, your employees who really are the asset to achieve your company's succes. Congratulations!
Response from SDC International Shipping CompanyNov 10, 2023
Thank you so much! We are happy to hear about your experience and appreciate your business!
Felix G.
TLDR: Amazing end to end service. My goods arrived as they were. No complaints whatsoever. Thanks to Gloria(SDC), Timothy(SDC) and Frankie(Eurogroup). Very pleased with both SDC and Eurogroup and would highly recommend. Relocated from California, USA to London, UK. First time I did something like this so I was worried about finding a service to help with the move. My first contact was with Timothy when I requested for quotation then once we were ready to get the process going Gloria was my point of contact. They were both great and communication was smooth, whether it was phone calls, zoom, or email. What I found valuable was transparency through out the process. They were able to answer any question/concern I had. Second was the packaging of the goods, the folks on both sides of the pond made sure everything was well packaged and handled with care. On the US side it was SDC and UK side I worked with Eurogroup which SDC put me in contact with. This is not on the cheap side in comparison to other options I was looking at during my move. Personally, I would rather pay and sleep at night. Moving is already stressful as it is, having a service that's trustworthy was a priority. Side-note: If you're moving into the UK, look into getting relocation waiver so you don't pay for customs for your belongings.
Response from SDC International Shipping CompanyNov 10, 2023
Thank you, Felix!
Robert U.
I've been shopping around for a moving company for my goods and contacted SDC International Shipping. One of their employees, Timothy Toon, reponded promptly with a questionnaire detailing my move. I completed the questionnaire the same day regarding the items to be moved. This was October 20th, 2023. Six days later, no response, so I pinged him. Twelve days later, still no response. This company is useless. I don't see why they've gotten a good rating, unless it's from their friends and family or others who have a vested interest in their business. On Nov. 3, SDC replied "We apologize for your experience but we do not have any record of your calls" and provided a US phone number to call. Since I live in Europe, that's a long-distance call for me, as SDC knows. I wonder why they couldn't provide an email address for support like everyone else. Update: On November 3, I finally heard back from Mr. Toon. It turns out that, according to his message, he had had a bout of COVID-19 that knocked him out of commission. He gave me the bid I requested and I'm satisfied now. Pity he or his manager hadn't gotten anyone to sit in for him while he was recovering!
Response from SDC International Shipping CompanyNov 2, 2023
Hi Robert! We apologize for your experience but we do not have any record of your calls. We take a lot of pride in communicating with our potential customers, as well as existing customers, so this is an unusual review for us. Nonetheless, please feel free to call our main number at 888-779-3962 and we can assist you further. In response to your question above, we do have an email for support! Please feel free to send us an email if that is more convenient. We look forward to rectifying this matter for you as soon as possible.
Victgor R.
Great follow up
Response from SDC International Shipping CompanyNov 2, 2023
Thank you, Victgor!
Carrie S.
Making a big move from LA to Australia. There are lots of unknowns and regulations, and Timothy at SDC has been fantastic. He has answered all my (many) questions and has put me at ease with his professionalism and knowledge. Walked me through all the requirements and worked hard to get me the most competitive quote. Looking forward to an easy move with these guys.
Response from SDC International Shipping CompanyNov 2, 2023
We appreciate your review, Carrie, and wish you luck on your move!
Jan M.
After we contacted the company's representative Timothy Toon, he was able to give us a quote for the move which was acceptable to us, to schedule next day (!) pick up of our moving items, all within the hour, and made what had seemed impossible happen. Thank you SDC International Shipping.
Response from SDC International Shipping CompanySep 29, 2023
We are glad to be able to help! Thank you for your business!
customer
Great initial contact with SDC. Very helpful in providing all the information needed to ship things to another country. My initial contact was Tim, who was well informed, helpful, responsive and very accomodating. (Will update this review after i receive the shipment)
Response from SDC International Shipping CompanySep 29, 2023
Thanks for your business! Let us know if you need anything throughout the process.