SDC International Shipping CompanyReviews of sdcinternationalshipping.com

Process not complete. Too early to rate

I've been shopping around for a moving company for my goods and contacted SDC International Shipping. One of their employees, Timothy Toon, reponded promptly with a questionnaire detailing my move. I completed the questionnaire the same day regarding the items to be moved. This was October 20th, 2023. Six days later, no response, so I pinged him. Twelve days later, still no response. This company is useless. I don't see why they've gotten a good rating, unless it's from their friends and family or others who have a vested interest in their business. On Nov. 3, SDC replied "We apologize for your experience but we do not have any record of your calls" and provided a US phone number to call. Since I live in Europe, that's a long-distance call for me, as SDC knows. I wonder why they couldn't provide an email address for support like everyone else. Update: On November 3, I finally heard back from Mr. Toon. It turns out that, according to his message, he had had a bout of COVID-19 that knocked him out of commission. He gave me the bid I requested and I'm satisfied now. Pity he or his manager hadn't gotten anyone to sit in for him while he was recovering!