SDC International Shipping CompanyReviews of sdcinternationalshipping.com

Awful communication. Unclear instructions about what was expected from us. They also take days to respond at the critical moments. All throughout the process they just try to reassure that everything will be fine. Then on the day of the move the shipping container doesn't show up on time. Then they are upset that demands aren't met, even though we had told them about it before hand.

DO NOT hire this company. Holly will tell you anything to have you sign a contract. I believe her and her husband owns the company but act like they are just employees. The phone number goes to a cell phone, she be out with her husband answering the phone. When I asked a series of questions, this crazy lady got upset that she realized she couldn’t manipulate me. Depending on, if they like you or not they will decide how you can pay and if they charge you additional fees.

I hired this company in January 2025 to pack and move my items from California to Canada. The initial quote was $4280 for 300 cf. When movers arrived on March 31, 2025, we went over what was to be packed and shipped. Throughout the process from 8 am - 5 pm, the lead mover contacted the company to say the items have exceeded the 300 cf. They continued packing but DID NOT tell me. It ended up being 500 cf. Once my items were sent to the warehouse, I received a call saying that my initial quote of $4280 is now $9,000. This is where all communication went downhill. It was suggested that I could remove items from the truck. I provided them with a list of what to remove. Apparently, they don’t know how to read. I discovered they were removing items that were not on my list. I phoned the company and they contacted the warehouse personnel telling them to put the boxes that were mistakenly taken off the truck and put back on the truck. I, myself, phoned the warehouse and spoke with one of the personnel expressing my concerns. His reply to me was, “it’s my fault that this move has become a nightmare because I refuse to pay the $9,000.” I also instructed the mover to leave the contents which was in an 8 drawer dresser. He said he would. He did not! I found out once I received the delivery in Canada. Items were stolen. Vintage hair jewelry, 2 oz silver bar, my late mother’s one carat diamond ring! This company in my opinion are thieves. They waited for me to be in Canada before the feuding began. I lost valuable heirloom pieces which can never be replaced. This whole scenario could have been avoided if the movers had told me the items exceeded the initial quote. Instead, they remained silent and kept packing. Great profit for the company because now they can hold your items hostage until you pay up! DO NOT HIRE THIS COMPANY!

Cannot think of a worse experience. I was lied to the entire time throughout the entire process. They said that are container would get to our destination by the middle of February, it's now the middle of March and we still don't have our goods. Who were promise that we would not have to pay anything more than what we did initially, now they are saying we have to pay thousands more in order to have our container delivered to our home. Slimy sales tactics are clearly encouraged just to get the business.

I hired this company on September 17 to move me from Denver Colorado to Belize I got my furniture on December 20 A third of my items were ravaged through things were broken things were stolen. I got a container that was over 40 by the time it got to me it was less than half. They charged me another $5000. They never secured my container. They never secured customs. They allowed people to come into the container and take family heirlooms tools. They broke into my safe and took my camera equipment. I would never ever use this company again and my insurance company will go after them thank you, God.

Kifr Cohen’s online catch phrase is, “Moving beyond expectations”. We believe a more appropriate catch phrase for SDC International Shipping would be, “Moving that is below the lowest of all reasonable expectations…..” There were so many problems with SDC, I am having to edit-out 6 pages of that which I originally wrote in this narrative fit within the character limit imposed by this Review Site. Very briefly: We moved a handful of furniture items, boxes of common household good items, and an All-Terrain Vehicle from Tucson, AZ to Ambergris Caye, Belize. SDC charged us $27,423.00 plus $1,345.51 for full-value insurance ($28,768.51 TOTAL ). (1) On the day our shipment was loaded into the shipping container, one of SDC’s “international packing experts” showed up “tweaking” on some type of chemical stimulant. Among other issues, this day worker: (A) Was initially aggressively confrontational with me; (B) Got into a confrontation that almost became physical with one of my neighbors who is a Law Enforcement Officer; (C) Dropped 4 large plastic shipping containers off his hand truck to the ground more than half way up the shipping container loading ramp; and (D) Walked on the face of a large, packed, glass front, picture box he had laid flat on the ground. (2) Hours after our household goods and vehicle had been loaded and taken away, SDC International asked us to “certify” statements that were substantially different than the vehicle pre-loading instructions we had been given by SDC weeks earlier. (3) The individual SDC International Shipping chose to act as our Customs Broker was not familiar with the proper procedure for obtaining the required Duty Exemption Forms, nor did the individual know he needed written authorization from us to act as our Customs Broker. (4) The Broker insisted we would incur additional storage and demurrage fees if we did not accept delivery of our shipment and return the empty shipping container on 18 July 2024. This turned-out to be a lie. (See #8 below.) (5) On the morning of Thursday, 18 July 2024, a flatbed trailer carrying our shipping container was disconnected and dropped-off across the street from our housing area. There were no locks or other device(s) securing the shipping container doors. (6) When it came time to unload our shipment, 20 of SDC’s “international packing experts” (actually 20 untrained construction workers and a supervisor from a construction project next door) came to unload our belongings. Their method of transporting our belongings the distance from where the shipping container was left to our home, was in multiple dirt and dried cement-caked construction wheel barrows (pictures attached). No ramps or other appropriate tools were brought to unload and transport our household goods or to off-load our ATV. (7) Despite our contract with SDC stating the delivery personnel would remove and take away the paper and cardboard packing materials used, we were denied that service and told, “We don’t do that”. (8) The empty shipping container sat across the street from our housing area all day Friday, 19 July 2024 and was not taken away until sometime Saturday afternoon, 20 July 2024. (9) Broker returned to us the completed Customs Documents we needed to license and register our ATV via air courier, COD. Well-over $27,000.00 we paid for this relatively straight-forward overseas shipment and the Broker returned the final documents we needed COD. (10) We sustained an estimated loss of approximately $4,895.00 due to damages that probably would never have occurred had the proper tools, equipment, and appropriate personnel been available and utilized at both ends of our move. SDC told us they would review our complaint and get back to us in an attempt to make our experience with SDC “right”. We have heard nothing. Given no other options for closure, we decided to try to forewarn others by posting this negative review on the quality of SDC’s “premium services”. In reviewing other critical reviews written for SDC on various International Moving Review Sites, SDC’s owner concerns himself with threatening his unhappy customers with legal action for “slander” and is prone to trying to publicly discredit his unhappy customers by playing the “race card”. We find such behavior to be a disturbingly desperate basis for a business model. Should consumers paying premium prices for “premium services” take a chance on an organization that provides inferior service, public veiled threats of retribution, and personal insults of racism? We certainly do not think so. THE BOTTOM LINE: At this point, we would not entrust SDC International Shipping to carry our trash bin to the curb on trash day. We seriously doubt they could get the job done properly at any price.

I shipped my personal items from the USA to India using this firm. It was a huge mistake, not only did they have no idea of the process and laws, they lied to me about them. They were dishonest, incompetent and deceitful. Their door to door service was barely shore to shore. I suppose I should be grateful that I finally received my shipment - half a year after they picked them up! Never use this company for anything other than to ship bull faeces and cow dung. They will be right at home handling those.

Didn't tell me that they couldn't clear customs for me. Only found out after deposit. I want to cancel and get deposit back.