SDC International Shipping CompanyReviews of sdcinternationalshipping.com

Patrick Garcia the second person or logistics person was just not fun to work with. Unclear, poor execution, slow and just hard to work with. Would not want to use again.

In my opinion, my shipment was overpriced. In the end, I felt like they take advantage of people who only need half a container. I wish I had left more things behind and just mailed a few boxes. They always stated the shipment would take 6 weeks. It took ~5 months.. we needed to buy a lot of winter clothes which was such a headache knowing our boxes had a lot of winter clothes. Very expensive and you get different information from one person to another.

I hired SDC on April 13, 2026 to pickup 1 bedroom furniture from storage in NYC and deliver to South Shore Nova Scotia by June 2nd, 2026. Once I signed the contract I started getting jerked around by different logistics handlers and was told the truck is dedicated, the truck is shared, the pickup date is mid April then May 12/13 then May 19/20 then May 25th then June 3rd. No delivery timeframes or dates were given, no information on customs, inventory list, etc. I gave up and had a house with no furniture and no communication so planned to fly back to US and suddenly got a call and was told to meet them at Halifax customs and get my shipment. I had to re-arrange my travel more than once and my work schedule (I was delighted my goods finally showed up) but I can not recommend anyone use this company. Once you sign the contract you basically get what you get if you get it when they feel like it. It also cost alot!! for less than 500 cf one bedroom. In the end the move was done I got my furniture end of.

Spectacularly incompetent customer service. Poor internal communication. Inconsistent customer handling (they pass you from one department to another like a bag of groceries), each ruder and less customer focused than the one before. Completely failed to set our expectations or help us understand the process. Failed to provide us with critical scheduling options. Missed our deadlines by months. I pray that their packers were more expert than their office staff. Subsequent note: The shipment arrived intact. Nothing broken, (although a few nasty scratches on one table top). A generally acceptable packing job. I still haven't forgiven them for forcing us to camp in an empty house with no furniture, with elderly and disabled family members for weeks, but perhaps they are not irredeemable. As a result i have increased their star rating from 1 to 2.