Scout & NimbleReviews of scoutandnimble.com

Friendly, prompt and helpful!

I called your company and spoke to Hannah in customer service. I wanted to order a table with a delayed shipping date of October 1st as I would not be in the location to accept delivery. She asked for my number and called the representative to inquire if this was possible. She called me back and told me this could be done. I placed the order with Hannah. She was very professional and sweet.

We received our kitchen island and it was shaking after installed. I called customer service, Diana was so easy to work with and she immediately ordered us a new one. We received the 2nd island and unfortunately it was still shaking. I was so disappointed I was going to wait a few days before reporting the issue. But to my delight Diana emailed me to see how the new island was working for us. I explained the situation and she arranged to give us a discount. I’m so impressed. It’s so hard to get good service these days and the attention to my issue was beyond what I expected. You have a customer for life.

I had a missing package and Diana helped me. She was very helpful, friendly, and resolved the issue quickly. Great customer service!

It’s always a wonderful experience! Love dealing with Scout & Nimble

Unbelievable customer service during a time where every other company is severely lacking in that! I will definitely buy from them again knowing what a great and easy process it is to buy and exchange, and correct anything that seems wrong to the customer! Thank you Diana Harris in customer service for a great experience and follow-up!!

Exceptional Customer Service - I could not be more pleased with Diana from Scout and Nimble! This company has shown me that they will go above and beyond to ensure customer satisfaction and that you will experience their best on every platform they have to offer! They are in a league of their own!

Scout and Nimble team has always been very friendly and very professional. They responded to my questions and concerns without delays. I appreciate the fact that they assisted me with a minor damage of an item I received, they were very understanding and resolved the issue. Diana was very helpful.