Schwank GrillsReviews of schwankgrills.com

Response from Schwank GrillsSep 19, 2025

We’re very sorry for the frustration and disappointment this caused during the holidays, especially with a gift order. High demand created delays, and we should have communicated this more clearly. Your feedback is valuable and helps us improve our communication and fulfillment during peak seasons. We truly regret the inconvenience and hope you are enjoying your grill.

Response from Schwank GrillsSep 24, 2025

Thank you for your feedback, Michael. We’re glad to hear the entire experience, from delivery to your first cook have met your expectations and that the grill is performing as promised. Happy grilling!

Response from Schwank GrillsSep 19, 2025

We’re very sorry for the frustration and disappointment this caused during the holidays, especially with a gift order. High demand created delays, and we should have communicated this more clearly. Your feedback is valuable and helps us improve our communication and fulfillment during peak seasons. We truly regret the inconvenience and hope you are enjoying your grill.

Response from Schwank GrillsSep 24, 2025

Thank you, Renee. We’re pleased to hear you’re enjoying the grill and that it’s delivering that restaurant-quality sear at home. We’re glad it’s a hit in your household.

Response from Schwank GrillsSep 23, 2025

Hi Richard, thank you for your review and for sharing how much you enjoy the grill, we’re glad to hear it’s become part of your daily routine. We’re sorry again about the ignitor issue and understand how the timing of a repair wasn’t ideal for you. We appreciate you working with our team and your decision to continue using the grill manually in the meantime, and please know that your warranty remains active through December 2025 should you decide to send it in for repair later. We value your support and are always here to help. Happy grilling!

Response from Schwank GrillsSep 25, 2025

Thank you for the kind words! We’re glad to know our customer support team was able to deliver the level of service you expected. If you ever need assistance again, don’t hesitate to reach out, we’re always here to help.

Response from Schwank GrillsOct 1, 2025

Hi Glenn, thank you for the wonderful review! We’re so glad to hear you’re enjoying the quality and durability of your Schwank grill and accessories. It’s great knowing the stand and cover give you the confidence to keep it protected outdoors all year round. Happy grilling, and thanks again for choosing Schwank!

Response from Schwank GrillsSep 19, 2025

We’re very sorry for the frustration and disappointment this caused during the holidays, especially with a gift order. High demand created delays, and we should have communicated this more clearly. Your feedback is valuable and helps us improve our communication and fulfillment during peak seasons. We truly regret the inconvenience and appreciate the chance to make things right.