Charles SchwabReviews of schwab.com

Schwab system on wire transfers failed on my attempt to transfer funds to an international destination. Two live representatives failed to help me. The third, a wire specialist, faulted my phone (no way to check). I decided to do a different procedure which now delays sending my funds in a family emergency. The third rep did help in doing an ACH transfer for me. I came to the conclusion that I would be happier moving my funds to a different investment company. Goodbye, Charlie!

Worst trading platform in history 30% of the time it don't work I've lost so much money on this platform I wish TD Ameritrade never sold

Schwab's outage on the morning of August 5, 2024 prevented me from selling several short positions at the open. By the time I was able to log in, an hour later, over $2,000 in profit had vanished. Don't trust them.

Prevent people from logging in during a market crash? “Technical Difficulties” with nearly every trading platform is not coincidental, it’s criminal. I moved from RH to WeBull to Fidelity to Schwab, only to find that you are all just as crooked. Just wonderful. Trash.

I used TD Ameritrade for twenty years without any issues but once Charles Schwab took over it was nothing but problems. They are rude, lazy to help, and will freeze your account for no reason. Run!

When TD Ameritrade ran their thinkorswim app it run perfectly it was never down. Now that Charles Schwab is taking it over the app, it doesn't work when the market is doing some major swings. That's when you want to get into the app to put some protection on and it's not available.

The absolute worst! And i worked on the trading desk for Schwab when it was Mayer and Schweitzer. I had an account at Ameritrade which got moved to Schwab. I've never seen so many problems - their system has been down so many times, and many times with wrong figures. But this takes them all. I have a trade problem with them and I've called about it three times. They tell me to keep calling them because they haven't solved it and it's their policy NOT to call customers back. hahaha WHAT? So i said to the broker, "So you expect me to keep calling YOU? Until what? All he did was apologize and say that's their policy. Moving my account this week

The company has had at least three instances in recent months when I was not able to login to my account to conduct research or place trades. Today it was as the market is dropping significantly. They offer a phone number but after sitting on hold for 20 minutes I had to drop. They are not responding to the chat interface. I called a local branch and they literally had zero information and responded with "what do you want us to do?"... Maybe fix your stuff and provide any kind of meaningful communication