ScholarTripReviews of scholartrip.com

It was a great experience.

I don't normally leave reviews but I had to this time. I have never used ScholarTrip, and haven't had good experiences with businesses of this type. I was having trouble booking a flight for my child because of system errors. I called customer service, and after a brief (!) wait, spoke with May. She was kind, pleasant and knowledgeable. She explained why this was happening and then finished the booking from her end. I had to book 2 tickets separately. The same issue occurred, I called and was blessed to speak to May again! Problem solved. Tickets booked. May is terrific!! Also, thank you for staffing your team so that customers don't have to wait so long. I'll be back.

I booked a trip from LAX to see my sick father in China after 3 years due to COVID restrictions. Scholar trips had a great flight with the best airlines and the price was reasonable. Very satisfied with everything. However, soon after booking my flight I became very sick and my doctor told me that traveling now is a risk and to cancel my trip for at least 6 months. I was devastated and completely stressed out. I have not seen my family or ill elderly father in a long time and was worried that my flight could not be changed or cancelled and we would lose the cost of the flight. It’s tough enough to not be able to travel but to lose the cost of the flight on top of it was unbearably stressful. My flight was not changeable or refundable as I had every intention of traveling and had just booked it. Scholar trips to the rescue. I called in and talked with a customer service rep, Rico, who was very kind, understanding, and professional. I could not believe how helpful he was and spoke with Rico multiple times and other customer service reps who were equally kind, helpful, and professional. We supplied my Dr's certification and he indicated he would send it on to the airline and ask that they refund the ticket due to medical necessity. I was amazed at how helpful Rico and the customer support team were and, I have to admit, a little doubtful that this would work out. We were awaiting a reply from the airline and, at the last minute, cancelled our booking without knowing for sure if they would refund our ticket cost. I desperately called into Scholartrip multiple times and was assured each time they were working on it and would coordinate with the airline and get back to us. I had my doubts but Rico and the Scholartrip customer support team came through as they stated. The airline will be refunding the cost of the flight and I will be able to see my father at a later date. They truly helped us through a difficult time and eased our problems. I can’t thank Rico and the customer support team enough and definitely recommend Scholartrip to anyone who reads this. They are the real deal and truly care about their customers. Thank you!

I’m very impressed!! I need to refund the ticket that I bought for my son who is in military and he can not reach to the flight on that day. I called to talk to Customer service Agent. I found “May”. She listened to my story attentively. She told my all the possibilities and I got the email back to solve my ticket issue!! Awesome!! She really made my day.

I was trying to book flights to and from Thailand through them and sent the exact flight numbers and information to one of their agents only for them to respond by saying they couldn't find the flights. Ultimately, I had to call and email them multiple times over the course of two weeks before my flights were finally booked. I ended up having to pay $400 more than I would have originally had to because of their incompetence. I really do not recommend using them if you don't have to.

I should have known that it is too good to be true. They show excellent prices. Once you're done booking and planned up your trip, they tell you the flight price changed so they charge you twice as much as what your paid for. What a clickbait scam. The change of flight price tickets should be shown just before you book the flight, not HOURS after booking. I am never trying out other unpopular sites in travel booking ever again.

Booked a first class ticket to India. Unfortunately when I checked on the airline's website, they showed my reservation as Premium Economy. After three phonecalls, they have agreed to "request" that the airline refund my money. They don't stand behind their bookings and I will NEVER use them again. RESPONSE & UPDATE They claim in their response that they have offered me a full refund which is a LIE. They told me that they would contact the airline and REQUEST a refund. I have not received a refund. I’ve been forced to go though my credit card company and it’s still not resolved.

I am always leery about third-party travel booking partners but your customer service has been stellar! Joyce got back to me immediately and was amazing.