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Schlage Reviews | Read Customer Reviews of schlage.com

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Home & Garden
Home Improvements
Schlage

SC

SchlageReviews of schlage.com

1.883 reviews
Home Improvements

SCSchlage1.8

Reviews83 About Contact

Overall score

1.8 out of 5

Bad

Average of 83 reviews

Distribution

5★16%
4★1%
3★2%
2★5%
1★76%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

schlage.com

About Schlage

Manufacturer of lock sets, deadbolts and lever locks in a variety of finishes and levels of security.

Schlage (schlage.com) has 83 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.

Also known as: schlage.com
Website: schlage.com
Category: Home Improvements
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Schlage reviews

83 approved reviews, newest moderated first

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Purav S.
Jun 14, 2023
trying to get to someone for customer…
trying to get to someone for customer service after i am locked out, tried it for hours no response at all, no body picks up the call
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James
Jan 20, 2023
No Customer Service!
My Schlage Touchless electronic lock would not turn the bolt even after trying all the suggestions in the manual and online. Have tried for over a week to speak to customer service. Unsuccessful. Also sent email with no response. Today, I replaced it with another brand... ended my frustration.
Report
Kelly J.
Jan 1, 2023
Schlage electronic lock fails to unlock…
Schlage electronic lock fails to unlock shortly after 3 year warranty on the electronics expired. Product was over-priced but I bought it because Schlage used to sell quality products. Those days are gone. Specific lock is BE365 PLY 716, Plymouth keypad deadbolt. It cost $177 in 2019.
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