ScentBox, Inc.Reviews of scentbox.com

Absolutely garbage service. Its been almost a month since i payed and its still not here. Good luck, i wouldnt suggest this for anybody. Scentbird doesnt have the best cologne but atleast you get it on time.

I've tried other scent services and they are the best so far. I'm really happy with the scent I've received and what really sold me was the 1 exchange per month (I do the 1 scent per month plan). I feel like I'm not taking any risks especially when we all are on a tight budget. I also have been extremely happy with the customer service so far, very kind and I feel like I'm actually talking to real people. Highly recommend!

I had a couple hiccups at first, but there’s no better scent service than ScentBox. They make it easy to try new scents, and exchange them if needed. The atomizers are the best I’ve seen, and I’ve had no problems traveling with them either. There’s a whole lot of scents available, including niche houses.

I have had a subscription for a few months now. I was happy until this months scent was “out of stock”. Received an initial email saying they would receive their shipment of the scent “any day now” and that I would still have me package of two scents per month before the 7-10 business days promise date. I emailed after that deadline came and went asking if I could switch my scent since it was so delayed. I received an obvious cut and paste response from Customer Service. It’s now been 14 business days since ship date and nothing. At this point I will receive next months scents before Septembers.

The best scent trail service you will not be disappointed.

I loved scentbox to begin with, but after today I love them even more. My sample opened and emptied itself in my purse. I emailed them about it, and they got back to me within an hour and offered to send a replacement. It was way easier than I thought it would be, and I’m very impressed with their customer service. I’ll continue to recommend them to anyone and everyone.

I’ve had a subscription with Scentbox for a few months now and I am extremely pleased with them. Amazing quality, packaging, and delivery on time! Well done! 👏

Love it, I also tried ScentBird and quickly canceled that subscription, customer service was way better with ScentBox and ice enjoyed my scents and customer service experience! My wife and I both have our own subscription and love how we can edit and chose which fragrance we get first in our line up