ScentBox, Inc.Reviews of scentbox.com

Delivered straight to letterbox. So I'm a very happy customer. Thank you

No joke. This company is incredible. A coworker convinced me to change over to Scentbox a couple months ago from the competition and I could not be more thrilled. I chose the very convenient and low price of premium (2 scents/month) therefore my 20 year old son gets his choice of THE BEST brands of cologne out there and I pick my perfume. Not only is the site insanely simple to maneuver but the packaging is even gorgeous!!! Exchange policy is great for those picky consumers. I love the very detailed description of each scent and the quiz to match your liking. I am like a kid on Christmas morning every month when I see the GOLDEN ScentBox package arrive in my mail !!! Best purchase ever and I’m thinking this is actually a ridiculously easy and perfect holiday gift for someone who really deserves. Who wouldn’t adore it !?? I want to thank ScentBox brothers and cofounders for personally reaching out to us… ☺️ That was it for me. I’m a lifer !!!

My experience has been amazing, don’t like to write reviews but they deserve it. I’m a tow truck driver and scentbox fits me perfect.giving it few more months and I’ll start referring everyone I tow to them. Plus if you really like something they’d give you amazing deals to buy a full bottle.

I have been a subscriber for a few months and I absolutely love the products. Unfortunately my last order was stolen but the sent box team quickly respond to me and helped me and got a new order right out to me!

Had the misfortune of receiving a Scentbox voucher as a gift from well meaning friends. I had a look at the scents on offer and wished to trial scents tagged as "Platinum" or "Premium". The website was incredible difficult to navigate and not user friendly at all. I would have happily paid more to receive the upgrade in subscription, but this was not possible through the website. I then emailed the company. They advised that they only update the subscriptions via email or phone. I requested that they phone me on certain times and dates, as I reluctant to provide credit card information via email. They failed to get back to me several times, so I had to chase. Eventually they said that because I was based in the UK, I would need to call them. In the meantime, imagine my surprise when I received an email saying my scent had been shipped! What scent? I emailed them back and they advised they just send it by the 7th if you have not picked anything, despite my ongoing query. They advised that the scent could be returned for FREE though. Naturally I queried whether the free returns applied to those based in the UK - it did not. Honestly, very difficult company to deal with, this is despite my willingness to spend more to receive a product I actually wanted. DO NOT PROVIDE THIS GIFT OR SUBSCRIBE, it is not worth it.

I absolutely love fine fragrances. This is my way to try a new one each month for a great price. The ordering process was very simple also. At this time I can't think of anything you could do better.

This subscription is a bonus for me. I think of it as my self care bonus. I had a problem with social networking literally like so many of us. But this subscription is my new obsession. Being able to choose phenomenal fragrances that normally I wouldn’t be able to afford. They give you the option to send back if the scent is not a good choice for you. The cases are cute as well. Definitely a overall win. Again thanks for thinking of people like me. Im in love with this subscription.

I was expecting something different than a little can with a twist lid. The scent was OK it lasted about 1hr . Not for me thanks.