ScentBox, Inc.Reviews of scentbox.com

Great product. Love to try new scents!!

Hi! I love this shop, their scents are beautiful, but also packaged well and have great looking atomizers as well, the shop owners are so courteous and so sweet too, I give 20 👍 up💯

They actually respond and care about their clients. One of my orders never arrived and they sent me another package which I really appreciated

So all off their customers have issues with supply the correct fragrance. Reading reviews here, everyone have issues on a monthly basis with stock issues. Me too. And I don't think we all have the same item in our basket. So there is something very wrong in the company and I believe not even the owners are interested of fixing it. I started my monthly subscription in the beginning of December... Surprise... Stock issue with my very first order. It came the end of January . My second order came on time - 2 days after my first order 🤣. Now my third order have again supply issue... And they are considered serious company. If I do that to my customers in UK, I will be out of business in no time. I advice do not deal with scentbox. Just not worth the hassle.

I was a customer in 2019 and during covid. I canceled my subscription, and only recently inquired about renewing it. I cannot believe how expensive this service has become. 2 scents on platinum almost 60 usd a month 🙀

Let people search for fragrances before subscribing. If you already do it’s not discoverable. Your website sucks on mobile (horizontal scrolling is crap). Might be a great product and I’d like it - I was intrigued from a YT ad and googled you. But sort out the top of your funnel its wasting your effort, time, and money.

Same issue as with everyone else, they charge you but do not send your order.

The scent came in was fast and smells great the contact with the sellers is great everything about my experience was great !!!!