ScentBox, Inc.Reviews of scentbox.com

They sent me a wrong perfume mistakenly and then took all the measures right away to send me the one I requested. That's why, even after unsubscribing, I subscribed again.

I have emailed to cancel (the only way listed to cancel) THREE times with no response. So basically it’s impossible to cancel once they have your information. So DO NOT give them your information.

Representative was prompt in solving my problem and was friendly. Great company to work with.

Was very helpful and was able to get the issue resolved.

Amazing customer service! My order seemed to have gotten lost or delayed somewhere in the mail so I reached out to the company to let them know I had not received it. They were exceptionally prompt in getting back to me and assured me they would send another one right away. I was extremely impressed with how courteous and personal they were and how quickly they responded. Based on that alone I HIGHLY recommend their service!

I received a defective product and the customer service experience was great! They were very quick and it was super easy to get my scent replaced. I love scentbox and have been a customer for over a year now and can't imagine not getting my monthly scents. I've found so many I like and a few I'm glad I didn't spend a lot of money on! Definitely worth the money!

I've had 2 packages lost in the mail and they have made it right both times. Thank you scent box!

My daughter and I absolutely love Scentbox. It's not overly expensive, and has many different choices to choose from. We enjoy getting fragrances we have been waiting wanting to try. Customer support is also awesome 👌 👏 👍 😍