ScentBox, Inc.Reviews of scentbox.com

I have been a ScentBox subscriber for over a year. I enjoy the change to try a perfume put before purchasing a full bottle! Having the ability to choose what scent I receive is a great opportunity to sample scents I may not be familiar with. There was a shipping issue with my most recent shipment and the customer service was top notch, great communication and a quick fix. I would highly recommend subscribing!

Terrible site and payments frustratingly stupid

Placed a monthly gift subscription for my wife. Neither she nor I received the gift or any notification. Asking for an eta of the ordered gift, the response was that they’d sent my wife 5 notifications to activate the gift over 5 days. Since I was never told this activation from my wife was needed and it was a surprise birthday gift, I didn’t know to warn her to check spam for the notification. Found it; tried to “activate“; nothing worked. Sent multiple emails to sent box to no avail. Seems very much like a scam intended to trap customers. Strongly advise avoiding this company.

My first one came and it smells amazing

I ordered my monthly subscription & it never came . I keep reaching out to customer service but no reply . Such a ripoff

I'm so glad I chose to sign up with scent box. The selection is amazing and very affordable and I can exchange if I don't like something no questions asked. This is an amazing company keep up the good work scent box I love it.

Omg i love how the scent pairs with everything i do.

I picked 3 scents for one month and they chose to send me none of what I chose i guess i got overstock. I would not recommend this site very unsatisfied will be switching to scentbird ASAP. I want to use stronger words but trying to keep my cool DO NOT ORDER FROM THIS SITE!!!!!!!!