Olaf S.
Ware trotz Stornierung erhalten
Ware trotz Stornierung erhalten. Keine Rücksendeadresse und bislang kein Geld zurück erhalten.
Started in 2010Our journey began in 2010, and it all started with our groundbreaking product, the heated gloves.These gloves quickly gained popularity and became a sensation among winter sports enthusiasts such as skiers, snowboarders, hunters, and anyone who braved the outdoors during the colder months.
SAVIOR HEAT (saviorheat.com) has 153 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Olaf S.
Ware trotz Stornierung erhalten. Keine Rücksendeadresse und bislang kein Geld zurück erhalten.
MG
Followed their size chart on their website exactly as stated and the gloves still were too small. Now they want me to send more money to exchange them. I have the option to return but the price to send back to China cost more than the gloves. Very unhappy with their support especially since their sizing chart is incorrect.
Sonja F.
Achtung! Bei Rücksendungen kann es passieren, dass diese nach China versandt werden müssen- die Kosten dafür liegen beim Käufer! Der gesamte Rückgabeprozess ist äußerst kompliziert und nicht transparent! Besser Finger weg!
Robert M.
Ordered three products directly from company only one item in box Multiple emails sent no reply, No customer service phone number Advise not to support company in future
LLH
No customer service. PERIOD. No phone number listed in contact us, or on the website. Emailed and used "contact us" for communication 3 times. Received nothing back. All I want is to exchange the gloves for a larger size
Max
I purchased this product through the manufacturer, not via Amazon. The product includes two (2) batteries and I purchased two (2) additional at the same time. Zero of the batteries lit up for WiFi and detection by the app. I've now had TWENTY (20) email-pong volleys with their inept support. And the issue remains unresolved. Inane single questions that should have been asked and resolved up front. Claim to be unable to find my order despite a screen cap of the confirmation email to me. In two manual test runs the socks themselves worked as advertised...but who knows if they'll hold up. If the quality fails like their non-existent support I won't be surprised. If you expect WiFi and/or competent support, I suggest you do not buy these.
Kevin H.
Gloves didn't meet expectations. When wearing them on their own I couldn't feel any heat at all in the cold conditions. It was only when I put them inside a snowboarding mitten that the heat became apparent. They were advertised as thin, but with the grips and wiretap they appeared suitable for solo use. There was no mention that they didn't function well on their own. Company only offered a small discount if I spent more money with them to buy more from them. When I asked for a refund the communication went silent.
Veronica W.
Ordered gloves, first they said my address was wrong. Then they said they were out of stock and did I want alternative. I asked for refund. No reply. Then I tried asking for 5he alternate. No reply. Twice. Then I tried their customer service form. Still no reply. All I want now is a refund so I can go buy from a reputable dealer. DON'T DEAL WITH THEM.